Buckeye Complete Auto Care - Westerville

Came in the morning without an appointment and they fixed the problem the same day. Thanks

It was a great experience
I was well taken care of, the receptionist was nice, and my car was fixed while I waited.
Thank you very much

We have had a great experience here, every truck we bring in is inspected with care, the staff is very informative, respect and honest. We are not sold things we don’t need, and we are told which fixes should be urgent, plan for within free wills or plan and budget for in the near future. No pushy gimmicks- and we have a warranty on repairs. Is great to have found a fleet manager we trust! Buckeye Complete Auto Care takes care of all of our fleet vehicles. (And personal)

I must say I'm a little skeptical when an auto repair shops main sign says quality, honesty, integrity. BUT, I have had work done at both Columbus stores and I have experienced their moto first hand. Every employee gives you that feeling of trust that you've come to the right place (at last), and you're getting your money's worth+! On top of that you get amenities you can't find anywhere: loaner vehicles, shuttle, fantastic warranty, $$ reasonable labor + parts, snacks and beverages in waiting room. If you pre-judge them by their renowned locations you're MISSING the best service in town. It's refreshing to experience a business that you only have compliments for!

Great service and friendly family vibes at this place. Happy to have replaced the dealership with a great shop here

These folks were awesome! They were efficient and helpful—and they even loaned me a car while they were working on mine! The price was very reasonable for the brake work they did. I highly recommend Buckeye Auto Care!

They went above and beyond! My stressful situation turned into a more positive one! They helped me with a loan program, Ubers while I waited, McDonald’s for my kids and I, and just a smoother outcome. I went into their shop stressed and exhausted, I came out feeling a lot better due to them helping me so much. If I were to recommend any mechanic shop it would be this one. I will be going back if I have any other car issues. They’re understanding and very very patient. They go above and beyond! I’m so glad I found a shop that doesn’t take advantage of women. Highly recommended! They have complimentary snacks if you have to wait a little bit. Blessings to all the mechanics and the entire shop. You guys went above and beyond for my kids and I. And we will be back.

Took my car in for a radiator leak and the estimate, repair, and overall service was very good.

There is nothing I dread more than having to deal with car issues, but I am so happy I decided to give Buckeye Complete Auto a try. I have never had such an enjoyable experience. Scott and Gus were so great. They were extremely helpful and polite.

The best part was that they got me an Uber to my house so I could relax while they worked on my car and then another one to pick me up when it was finished.

Their online process to accept and decline what work you want done was also a nice touch. I hate coming to pick my car up and they charge $1,000 for lord knows what. Buckeyes online acceptance process allowed me to see a breakdown of everything they were charging for and I could pick and choose what I wanted them to do, hassle free.

I don’t write many reviews, but felt this place definitely deserved it. I will 100% be using them in the future.

I had a great experience! Very inviting, easy to talk to. Im am glad they explained everything in detail and when I didn’t understand the technical terms they we able to give me a more simple version.

Great experience I believe it was Tom who helped me. Super friendly and answered every question I had. In and out within an hour.

The best service and customer treatment I have ever experienced from a business. These guys are true to their word and have gotten me out early every time! Definitely recommend them if you need any auto services.

They are awesome. This is the best customer service I have ever had in a long time.for one it's very clean you don't have to worry about your shoes getting dirty from filth.these men are very clean and direct.if you just can text and you have to do a billion things cause of children while they work on your car they do it.they are upfront and don't try to price gauge you just saying what is really needed I love them. I wasn't paid to say all this but support them. I will get my winter check up with them and they send you coupons.hope they send you coupons every bit helps

I have a 2011 diesel F250 that was barely running. I took it to them expecting the worst and they diagnosed it as a simple fix and took care of quickly. Highly recommended

You did good. The Element handles much better with the tie rod replaced, and the new spark plugs increased my mileage.

Nothing but great things to say about this place! Super service and Anthony did a great job getting my Jeep back on the road. They knew I was traveling and repaired my overheating issue on the same day! This is an honest and very professionally run business and I highly recommend them!

This business went the extra mile with kindness and a smile. Everything from explaining how to use their state of the art app, to free refreshments and snacks. They offered the option of waiting, or providing me an Uber to wait at home while repairs were completed. I chose Uber and it arrived in less than four minutes. Very professional from check in to cashing out.

For me, face to face communication is important for any of my fleet vendors. BCA always welcomes me to their shop where I can talk with staff, mechanics and leadership. Always a pleasant experience.