Buckeyes Muffler, Mechanic, and Tires, Columbus OH

Same two guys totally different attitude than when I first started going over there and not in a good way

In short, based upon my experience, and other reviews:
This business tries to rip you off if you are clueless. And if you ask to many questions, they get mad and want you to leave them alone.
When I arrived and stated the claim near the muffler was rotted and needed welded, he asked "so what you want it to run quieter? " I really thought that was an odd question.

I was here for an exhaust weld, and had previously replaced the exhaust manifold on my relative's Mitsubishi endeavor. The relative had someone tie a metal wire which was coated in rubber or plastic to the manifold in order to support it and reduce the noise due to the leak. This material melted slightly.
I was having difficulty finding a replacement for the exhaust manifold support bracket which was missing.

I went to ask the guy about this missing bracket, but he pointed to the melt and claimed the radiator fan was melting.
I tried to ask him to move his hand and hand me the light so I could show him stuff. I said "here move a sec, give me the light". I wasn't going to say please and thank you, not out of rudeness, but rather it was extremely loud in the shop due to someone running a circular saw. None of my other conduct was rude either, and I was very patient during the two hours I waited on them to service my vehicle, never once asking "How much longer? "
We were under the car and when I asked for the light, he ripped it back away from me and started yelling at me close to my face. He was yelling at me about "No! I don't like how you are yelling at me and your attitude. " I was literally confused and thought maybe for a second in the beginning that this was some kind of joke, until I observed his expressions and body language. I was literally so confused. I was simply trying to tell him what he diagnosed was wrong given that he didnt know the history of the vehicle. His diagnosis was reasonable, but if he had just let me finish talking he would have understood. Instead he yelled at me and then told me to go sit down and walked away from me, leaving me uncomfortable even being there. I was anxious to leave at this point.

I will NEVER go back here or recommend anyone else to do so. I am never rude to employees anywhere I go, and I have worked years in customer facing roles myself. I tried to apologize to the guy and understand what I did wrong, but I was just vastly confused. I shook his hand he said something to the effect of "Fine. Tell me what you want then. " I froze for a moment and said "Nevermind. " He then said "Yeah. Just go sit down in there and wait" with a rude attitude.

They were rude and hostile before I even walked in. I don’t think they realize I speak Spanish. I could over hear the workers talking. Definitely not an honest place. I’m really glad I asked for a quote before I handed my keys, they would have charged me almost $300/hr for labor.

Dang. I know mechanics are rough around the edges, but dang, these guys were rude, pushy, and tried to take advantage of me. Tried to see how much I knew and tried to base what they quoted me off of that. When they realized I knew enough they told me to “get lost”

I got a great repair on a 2008 Lexus ES 350. The price was very much lower than I expected and once I got in the bay, service was completed very quickly.

I have taken 6 vehicles there in 3 years. Always honest and they do great work. Highly recommend. JD is a good fair man. Much appreciated. Mr. Mike

I found out I was charged a very dishonest price for the repairs that were done 2 different times and I will not return! Stay away from that shop!

Thank you for being open on Sunday and for fixing another shop’s mistake. And for not trying to take advantage of my wallet!

Horrible service they do not do patches and in top of that they can't even tell how to look at the tire sizes