Budget Muffler Shop, Cuyahoga Falls OH

Seen how hard the work would be, Didn’t want to give me service. Lacks customer service for sure. Was a decent place of building it I’ll take my money elsewhere.

Called in for a quote and technician hung up after saying "we don't mess with that"

Didn’t just ignored what I tried to ask help for with out hesitation I rarely have dab experience sad to say this is one of them

27 minutes from the time I got there until the time I left.replaced what needed to be replaced, didn't try to up sell me on extras, very reasonable prices, couldn't be happier.

Easy going Guys that do good work and help you out in a bind. They'll always get my business for exhaust work.

I came here today with a 2008 honda civic that needed work on exhaust. I will say they were friendly there but money hungry. They gave me a free estimate, some places I called today wouldn't even do that. Quoted me 750 dollars plus tax to do the whole job. I ended up at lifetime custom exhaust in akron. Super nice people. They said they could do six cars for that price. Highly recommend using them over budget. They only charged me 266, and my car is the no longer making loud noises. Runs way better then when I got it.

Damaged my car during repair and called me a liar and said the damage was there. Ive been a custom at the state road shop for 15 yrs, and the service has really gone hill lately. Theyre rude when they answer the phone and during the quote. It's a simple inexpensive thing to buff out a scratch, but it was easier to call me a liar. I'll be fixing the damage myself. STAY AWAY!

Two connecting bolts broke on my the muffler of my work van. When I pulled into Budget Muffler they got me right up on the lift just as soon as I pulled in. Within minutes the guys in the shop had the old bolts out and replace. Great customer service and fast turn around.

Took care of an issue with my exhaust on my truck. Was in and out in under 20 minutes. I called around and other places wanted to change me just to even look at it. The guys at Budget Muffler took care of me.

Got a muffler delete done, very friendly, worked fast, high quality work, couldnt be more happy.definitely recommend thank you!

Goodyear quoted me $800-$900 and luckily told me it would be cheaper to go to a muffler shop. This place is first come first serve. I pulled in at noon, they had my part and I was done by 12: 30 for $250! Happy.

They had awesome quick service and the best price around. Very fair and honest! Strongly recommend.

I’ve dealt with this place two times and they have been extremely rude during both encounters. I will never take my business back there again. Customer service was a 0-10.