Budget Truck Rental, Columbus OH
| Address | 1400 Bethel Rd, Columbus, OH, United States | ||||||||||||||
| Phone | +1 614-451-7699 | ||||||||||||||
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| Website | www.budgettruck.com/locations/oh/columbus/432206 | ||||||||||||||
| Categories | Truck Rental Agency, Car Rental Agency, Van Rental Agency | ||||||||||||||
| Rating | 2.5 4 reviews | ||||||||||||||
Nearest branches Budget Truck Rental — 10732 Loveland Madeira Rd, Loveland, OH, United States Budget Truck Rental — 110 N Erie Blvd, Hamilton, OH Avis Budget Car Rental — 24779 Lorain Rd, North Olmsted, OH, United States |
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Similar companies nearby Kent Storage — 1665 E Main St STE B, Kent, OH U-Haul Neighborhood Dealer — 67692 Warnock St Clairsvi Rd, St Clairsville, OH Penske Truck Rental — 345 N Springboro Pike, Dayton, OH Penske Truck Rental — 2470 Westbelt Dr, Columbus, OH, United States |
Budget Truck Rental reviews
4This location has closed. New location is 4810 Sawmill Rd. See my photo of the new store in the same Shopping Center as Walmart.
To start, the location has moved. The original location of 1400 Bethel is now a Sheetz. The new location is located in the Wal Mart plaza a few miles down Bethel. The drop off of my truck was easy and painless. The folks working the counter were friendly and helpful. The truck itself was well worn with over 177k miles. But it made the trip from Tampa Florida to Dublin Ohio without incident (although it drank a very thirsty 9 miles per gallon on the trip).
I "reserved" a moving truck 5 days in advance.provided all info including payment information. Budget told me the truck was reserved, but of course with caveats that reserved means basically nothing. They called me the morning of the move to tell me there was no truck, and there were no trucks available in Columbus. What is the bloody purpose of reserving a truck if it means nothing?
I called the standard orange-and-white truck rental company and they got me the same sized truck, same day, for half the price.
Never Budget again.
Update: They then charged me $75 for not showing up as others have reported. I emailed the customer service address and they reversed the charge. Watch out.
Would love to leave 0 Stars, this place is of no help. We received an email with a reservation number and confirmation for a truck. The day before I call to ask a couple questions about insurance procedures with the truck, and I am informed that they do not have our reservation or name (Allegedly), I find it hard to believe we receive a confirmation email and they do not have the record on their end of it. Sounds like they overbooked and do not have the courtesy to call and let you know about the situation. The person I spoke with and informed me of this, offered no solutions or help and all she could tell me was "I can't do anything, we have no trucks" she just repeated this regardless of the question I asked. DO NOT TRUST THEM, TERRIBLY RUN BUSINESS