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Build-A-Bear Workshop, Canton OH

Address 4230 Belden Village St NW spc b16, Canton, OH
Phone (330) 491-1427
Hours
Monday11:00am-8:00pm
Tuesday11:00am-8:00pm
Wednesday11:00am-8:00pm
Thursday11:00am-8:00pm
Friday11:00am-8:00pm
Saturday11:00am-8:00pm
Sunday11:00am-6:00pm
Website www.buildabear.com/locations
Categories Toy Store, Children's Party Service, Childrens Store, Gift Shop, Party Store
Rating 4 16 reviews
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Similar companies nearby
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Build-A-Bear Workshop reviews

16
Sort by: date highest rated lowest rated most helpful
Kim
October 23, 2021 1:10 pm

Had to take the toddler to get her birthday bear the girls were so friendly and she really loved it.clothes are a little pricy but when you walk in you know its not gonna be a cheap trip lol we will continue going every year

Henry
September 09, 2021 9:13 pm

Such a fun experience for kids. The prices are quite high but stuffing the bear, putting a heart into it, dressing it up and making a birth certificate is an extremely joyful experience for them. You're buying more than a stuffed animal when you come here, you're buying a memory.

Kelly
August 28, 2021 2:35 am

I am giving 4 stars because one of the workers spoke to us like we were a burden. My daughters did not catch on because she was wearing a mask, but her body language and tone were both very unfriendly. Other than that my girls had a blast. The store was very organized, and clean which is always a plus.

beastrob36
August 10, 2021 10:00 pm

What a horribly ran location. Got there at 11am when they were suppose to be open. Multiple other families and ourselves stood there for 40 minutes before a Belden Village Mall Employee told us all that no employees showed up for work. Ridiculous.

Jasmine
July 28, 2021 5:11 pm

The ladies that were working were amazing, friendly and very helpful. I enjoyed the building process

Steven
July 27, 2021 6:14 pm

They no longer will allow you to place a pacifier in your build-a-bear…. Drive up to Southpark and had no issues!

Princess
June 19, 2021 9:33 am

Plan on spending lol my daughter loves her new friends though so it was worth it, probably a better experience pre covid, but the sight of her skipping out of there with her pink bear in her backpack was priceless to me!

Patrick
April 16, 2021 6:26 pm

If I could give them six stars, I would! I visited with my wife, daughter, and grandson, and it was a wonderful experience. There were so many different stuffed animals to choose from, and the outfit selection was fun as well. My grandson gravitated to the dinosaur first, but because of their two bear discount, we were able to get him a classic bear as well. Sure it was pricier than just buying a standard bear off the shelf, but the point of it is the experience of shopping and customizing the bear, and I feel like that was worth the price that was charged.

This brings me to the staff. They were phenomenal. Like many, Covid restrictions have made their job more difficult, as controlling the flow of wandering children is key. To accomplish this, there are clearly marked "stations" for families to make their way through the store, and all of the staff wore appropriate PPE, many with bright colored choices to appear more fun. Every single staff member was warm and engaging to my grandson, and he had such a good time interacting with them. They were also super helpful in guiding us through which accessories worked with which animal, and highlighting some things that would be of interest based on his choices.

Thank you all for helping us make a treasured memory with our grandchild and our daughter. Keep up the fantastic work!

Dale
March 31, 2021 9:15 pm

Friendly and helpful staff. Good selection. Birthday bear promotion always keeps us coming back.

Nun
March 28, 2021 1:11 am

Uhg! I hate coming here! The stuffed animals are OK, but the accessories just kill my wallet. Luckily this is a rare trip. It does put a smile on my kid's face though. If you can just get your kids the stuffed animals then you can get out of there for under $50. Good luck!

Cassidy
March 17, 2021 3:07 pm

A friend and i went to celebrate my birthday and the staff were so kind and helpful! It was just as magical as i remember it being as a kid.while we didn't get to touch the hearts or stuff the bears ourselves it really did feel like we were involved in each step of the process.the store seems to have taken a hit because of covid-19, but we still had a great time!

michele
January 28, 2021 7:31 am

It was fun going in and watching my grandson make his first bear and the sales clerk was very friendly and kind.

Kerry
November 08, 2020 10:43 am

Not like it use to be, you get to do nothing. Don't touch the bear or you have to buy it. You don't get to give you bear a heart. But it's super ok for the employee to touch the smell that goes inside? Makes so much sense!

xX_JaCoB_Xx
March 13, 2020 10:54 pm

A few years ago this place was packed any time of day, now it's kind of dead. Sort of depressing. Last time I went the employees barely acknowledged us. I think business might be not so good, but I'm not sure. Either way the bears are still cute but a little overpriced. Enjoyed it when I was a kid.

Hollie
December 22, 2019 2:02 pm

I took my daughter and granddaughter and we had a blast, I think I had more fun than the baby did. Very friendly and helpful staff!

MistyJadeYT
November 11, 2019 5:30 am

Employees are really nice and got us in even as they were closing and the bears me and my boyfriend got were so cute! They are really good quality too. They are my favorite stuffed animals. I would give it a 5 star rating but it's a bit pricey.

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