Bureau of Motor Vehicles, Lisbon OH

I would say -100 stars. Instructor woman was very rude and failed my son on jis test. Said he was straddling lanes when my vehicle wont even let you. It pulls you into your lane. I wish we didnt have to go back but we do. Hopefully have a different instructor.

Failed me because she ASSUMED I did something wrong (even though she realized I was right). I should have gotten my license but she was not in the mood and She said I failed but said it’s only cuz she assumed stuff, so I’m upset and I need things fixed! NOW. Her name was Jots or something she didn’t say ANYTHING not even her name; and even gave wrong directions and I tried to tell her reasoning rlly respectfully but she said I did it wrong even though it was HER FAULT! Fix this

Just tried calling to ask a question and the number has been changed and there is no new number available.

Worst I have ever been to. If you call or look on web site one list of requirements for paperwork, when you get there list of documents is completely different, fees are also different. I did contact Columbus and they said that this location is privately owned like most location in the state and can add fees. Best way is to do what you can on line threw BMV website.

Ive been dealing with this office since september amd they always give the run around on why things cant be done. Carrie (who states she is THE supervisor at this location) is extremely rude and even hun up on me multiple times when i was trying to figure out how to go about getting a temporary tag for my vehicle after moving to Ohio from Pennsylvania. I have never dealt with a more rude person in the customer service field. Every review on here about that Carrie character is correct. Absolutely the worst experience (and I've dealt with the DMV/BMV in several states. I will definitely travel further for any future services needed.

Signed in online. Got there 15 minutes early before opening time. Used the kiosk to alert them I was there. First one in and done in 7 minutes.
Shawna was a pleasure to talk to. She answered all my questions. Great experience!

It wouldve been nice to know from this website everything they will need from me to get a new license before l drive out there and stand in line for over an hour

This place is a joke. They had to fax papers into the state and when they got their response they made me take a second number and wait after at least 12 people who came after me. Go to Calcutta they are much more efficient and considerate.

Meghan and Shawna were so sweet they went above and beyond. Super fast service and very friendly!

I would give ZERO stars if i could! The owner and manager Carrie, are very unpleasant, condescending female dogs. I highly advise going to calcuta or canfield BMV

My son was doing his driving test and they failed him because he went through a green light that turned yellow halfway through!

These people are very friendly helpful and kind. What a wonderful experience I had there 4-1-19. Thank you for all your help.