Byers Imports, Columbus OH

Ellis and Caleb are so awesome. I'm so glad they are helping me with my car. The whole service department are amazing!

They are terrible at answering their phone. I shouldn't have to call multiple times on several different occasions just to get someone on the phone in their service department. I do not care if you are busy, hire someone to answer your phones if so.

Excellent customer service! I was able to reserve a Thule. They quickly installed it and when I brought it in for the return, they washed my car!

Worked with Yasser (sales) and Boone (manager) both were great, straight forward and got me in and out quick.couldn't be happier!

Ordered parts online, show up and parts aren’t onsite. Parts counter guy was very rude and made me feel like I was a big inconvenience! Parts won’t be here till tomorrow after an 1.5 hour drive. Not the first time buying from here but will be the last!

Service department is friendly and efficient. They keep you informed of progress via text. The have nice waiting facilities.

After calling to inquire about purchasing touch up paint pen for my new vehicle, I was directed to the service department. I drove 90 minutes to be told that if I didn’t have the VIN number, I couldn’t be helped. The individual was rude and made no effort to help look up the VIN or find a solution. Absolutely poor service. I’ll drive to Cincinnati or Akron before I do business here again.

Awesome dealership worked with Derek on purchasing this Jeep for my Daughter ask Him to look it over and drive it for me (we live 2.5 hours away) and let me know about it. Made the deal over the phone hassle free! Went up and drove it and it drives even better than he described! Worked with Heath on the closing of the deal did not push me to finance through them like all other dealerships I have been talking with! Thank you Byers for a painless transaction!

HUGE thank you to Derek H.in sales for restoring our faith in a satisfying car-shopping experience as well as Byers Imports for proving that there ARE dealerships that believe in treating people like customers and not targets.

I have always had the best experience here. When I thought something was wrong with my car, they not only got my car in that very day, but gave me a courtesy car until my car is repaired. Trustworthy, professional & top notch customer service.

Pandemically speaking, the Subaru new car inventory was zero.except the one Outback on the sales floor, and the Porsche lot was rather full. Not sure what that truly means - but we can draw multiple conclusions in light of Maslow's needs/wants hierarchy and other existential absurdism.

The staff here were so helpful and accommodating. Steve was the salesman who helped us and definitely went above and beyond to help us. We would definitely do business with him again in the future.

Jerry is an awsome sales person. He has honesty and integrity. Jerry is informative and does not pressure into purchasing. I have not made a purchase yet, but if I do purchase at Byers, it will be from Jerry. Top notch

Prefer to come here, even though there is a dealership a lot closer to my home.

They gave me a great deal on a used Subaru a couple years ago.

Man i first want to say these guys are great bought my grand cherokee srt off of them. Chuck my salesman was amazing above and beyond. After a couple of day of owning 5he jeep the water pump went out not only is it getting taken care of but im getting a loaner free of charge thanks dave as well in byers porsche service cant say enough great things about these guys

This place is like your hometown car repair.

Almost to a fault.

I took my car to mag because I bought it there. For an easy 12k off sticker, so I asked them to service repeatedly. But failed. A two year old problem got fixed in two days at Byers.

Basically if you can trick MAG into a ridiculously lo price to buy, do it, but then bring it to Byer’s to service.

My experience with this dealership was really very good. I have had somewhat frustrating and annoying experiences with car sales in the past. However the group of people at Byers Audi of Columbus, specifically the sales person Rufus and the manager staff were excellent. They were all very professional and not pushy whatsoever. They were quick to develop a relationship with me and did a great job understanding my budget as well as helping me find a car that was within that. Once again I cannot reiterate enough how not pushy everyone at this dealership was. They want you to find a car that you are excited about that is appropriately priced. In addition they had no issues whatsoever bringing up the Kelley blue book pricing right in front of you and negotiating using those values. I would recommend them to anyone. Furthermore, we made some minor modifications to our car that we purchased new, and they were very responsive and excited to help us. Great experience overall.

About a year ago, when searching for a new vehicle, we decided on a Subaru and randomly went into Byers Dublin Subaru because it happened to be open on the Sunday we were out and about. We walked in and met Atef, who literally changed our perception of the car buying experience. He was patient and kind - walked us through all of the models within our price range and the available options with each.

We ultimately decided on and purchased a Subaru Forester Sport. After we decided, he took the time to make sure that all of my options were set up; from MySubaru to even the driver and Bluetooth settings - he answered every questions proactively and enthusiastically.even though by this point.we were one of the last customers in the dealer. After the purchase, he followed up and confirmed that I was satisfied with my purchase. In addition - we purchased the paint/fabric protection - which was worth it to help insure against damage from kids/dogs. I did have to use it once and the service department was fantastic and accommodating - easily locating my account and charging me $0 for a quick repair.

Fast forward to December 2020 when I decided to upgrade my Forester after receiving an email from Byers. I contacted Atef again and he worked with me via email/text to align on a vehicle and price that would fit both my lifestyle and my budget. He took the same care and time with me in explaining my options and going through all of the features and benefits of the vehicle. When it came time to deal with the financing, there were no surprises and the final payment was exactly as discussed. He even went above and beyond in helping me with some accessories that were needed for my vehicle (cross bars and cargo net). I've already recommended him to several friends and can't say enough about the positive experience that I've had as a Subaru owner and as someone who has purchased two vehicles from Atef at Buyers Dublin Subaru.

My wife and I just purchased a 2021 CX-9 GT from Byers Mazda and had an excellent experience. We never had any pressure to purchase a car and were left alone during the test drive to explore the vehicle. I would highly recommend Byers Mazda for your next vehicle. Ask for Ryan, he was great.