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Caliber Collision, Norton OH

Address 3987 Eastern Rd, Norton, OH
Phone (330) 658-2748
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/norton
Categories Auto Body Shop
Rating 4.9 21 review
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Caliber Collision reviews

21
Sort by: date highest rated lowest rated most helpful
laura
October 12, 2021 12:08 am

First rate operation. Professional, friendly, made everything so easy! Got my car back in less than a week and the work was beautiful! They detailed it for me too. Hopefully I won’t ever need collision work done again but if i do I will definitely take it to Caliber!

Pastor
September 08, 2021 11:56 pm

Caliber did an amazing job fixing the front of my Nissan Sentra after I hit an animal. They even detailed the inside of my car for free and made the tires shine. Thank you, Caliber Collision!

E Sn
September 08, 2021 6:41 pm

Great experience, granted it was on the other guy's insurer's dime. Was pleasantly surprised Caliber detailed the interior of my car, and appear to have washed the whole exterior. Not gonna lie, the interior was nasty (from the previous owner I swear lol) so Caliber saved me a good $120-150 on detailing. Oh and the body work was flawless. I don't write reviews often but I just picked my car up and feel compelled. Recommended based on my experience!

Linda
September 03, 2021 1:48 pm

This was the cleanest and most professional repair shop I have visited. I was able to get an estimate very quickly from Joe and was able to schedule repairs for the week of my vacation. Erica did the scheduling and called to let me know when the car repairs were completed. My car looks brand new and is showroom clean and shining, inside and out!

Zach
September 03, 2021 12:02 am

They rocked. Made a headache of a situation way more manageable. Will for sure be going to see them again if I need anything.

Graig
August 21, 2021 11:20 am

Joe and Erica are a pleasure to work with. Very satisfied with the work that was done in a timely fashion. Insurance transactions were painless thanks to Erica. I hope I never have to see them on a professional level again.lol. Keep up the great work!

mark
August 11, 2021 12:51 pm

Joe and Erica did a great job as always. They fixed damage I didn't see. My truck looks fantastic. My tire and rim were damaged and had to be replaced, so they did an alignment, and it drives perfectly.

Scott
August 09, 2021 7:44 pm

Joe and Erica were very helpful from start to finish! Answered all my questions as I never dealt with a comprehensive claim before. My car absolutely looks like it never happened. Quality repair and the paint job is a spot on match! Will definately recommend to anyone needing body work!

stacy
June 30, 2021 9:30 pm

The car looks beautiful! Very quick turnaround! Joe was very helpful and kept me informed about the car. Very professional! Will definitely recommend caliber collision

matthew
May 25, 2021 6:45 pm

My truck was hit and damaged the front quarter panel. Was referred to this place by the guy who hit my vehicle. Upon taking it there, the customer service was great, only reason they got 2 stars. When I picked up my truck it looked good initially. Upon looking at it, I noticed my headlight capsule assembly has a crack and scuffed paint on it still. The quarter panel pushed over the hood, and small scratches weren’t touched up or fixed at all. I won’t be back and I won’t refer anyone to this place. Should have been fixed professionally and not things skipped over and damaged parts reused.

Kiritoms
May 16, 2021 10:11 pm

Caliber Collision went out of their way to get our insurance company to give us a reasonable quality replacement rear view mirror. State farm insurance wanted to give us a "recycled" part. I was thrilled they got them to agree on an OEM part. They also did a great job painting the rear view mirror to the color of the car. I do recommend taking your car here.

Jennifer
May 09, 2021 8:55 pm

Awesome professional wonderful people to work with. Quality work, went above and beyond expectations. Thank you

Barbara
April 28, 2021 11:58 am

I am totally satisfied with caliber collision from start to finish! Their body work on my truck was A+! My ride was in over a month as parts had to be made and shipped to caliber! I was updated weekly by the same person in which I really liked! I highly recommend caliber collision and will return! Hopefully not from another accident! Thank you for being a great business and great workmanship!

jat
April 23, 2021 11:18 pm

What a great experience from the moment I walked in the door. Jess greeted me, looked over my vehicle and explained things as we went along. It was a top notch experience from start to finish. I highly recommend Caliber and make sure you ask for Jess!

Terri
March 25, 2021 11:55 am

Every member of the staff is courteous, friendly and knowledgeable. Jessica's customer service is phenomenal, she goes above and beyond every step of the way! Highly recommend letting them handle your car repair needs.

Tiffany
March 18, 2021 2:39 pm

After an Auto Collision, I was recommended to the center for repairs. I was very hesitant because I’ve always used Lennys in Barberton. I am very glad I listened to the recommendation, this auto repair shop exceeded my expectations. This will be my go to place from now on.
Thank you for the good service and professionalism!
Tiffany

Alison
March 12, 2021 5:00 am

Extremely quick turnaround to repair damage to my vehicle on Christmas Eve. Joe provided excellent service! He went above and beyond to ensure our satisfaction. Not only do I trust him to do the highest quality work on my vehicles, but I know he is a man of integrity. I would highly recommend Joe to anyone who needs work done on their vehicle.

Misty
January 14, 2021 5:53 am

Wonderful company to do business with. From the frantic first call that my kid was in an accident and the car needs to be towed to 8 business days later a completely fixed vehicle. Professional, efficient, timely service. They worked seamlessly with my insurance company. All of this occurred during COVID too. Will absolutely call them again if we ever find ourselves in an accident again.

Ivy
November 12, 2020 5:27 am

I had a wonderful experience with this company. Ben and Joe were very polite every time we spoke and kept me updated about everything. I would recommend this company to others in need. I am very pleased with the work on my vehicle and the time it took for repairs.

Melissa
October 15, 2020 1:38 am

Nice friendly very knowledgeable place with excellent customer service can’t say enough good things about this location, the detailed work on my car was amazing and the staff answering questions and guiding me along the way, especially (Joe)
Thanks again

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