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Caliber Collision, Wooster OH

Address 5590 Cleveland Rd, Wooster, OH
Phone (330) 345-2286
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/wooster-north
Categories Auto Body Shop
Rating 5 19 reviews
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Caliber Collision reviews

19
Sort by: date highest rated lowest rated most helpful
Doug
January 17, 2024 11:00 pm

They are pros, period. Excellent work, great follow through; use these folks and you will be glad you did.

Ray
January 08, 2024 10:07 am

Caliber did an outstanding job! Our Kia forte sustained some serious damage after hitting a deer. We called all body shops around and the soonest date for an estimate was 2 weeks. Caliber gave us our car back better than before in two weeks!
They are so professional and kind knowing that we’re not very happy with the accident situation. Shoutout to Brittney for being super nice on the phone and so helpful with our question, and a huge shoutout to our advisor Kalie for the communication, professionalism, and the final surprise by getting out car ready a couple of days earlier than scheduled.

I hope nobody will ever be in an accident,
but if you need a bodywork for your vehicle, you will be in safe hands here.

Sara
January 01, 2024 9:59 pm

Best place in Wooster to get your car repaired. They are great at customer service and work with you every step of the way to keep you informed on the progress of repairs.

Freddy
December 26, 2023 3:23 pm

Kalie Kiser was / is great, drove the extra mile for air conditioning. The car is cleaner than it has been in years, Glissens in the sun like a misshapen snow flake.

Victoria
December 20, 2023 9:29 pm

We didn't take before and after photos. Suffice to say, "The car looks like new. "
Not lightly said after a front end collision with a deer.
Polite, expedited, punctual, and well relayed service.
Thank you.

Zach
November 30, 2023 3:46 am

The team at Caliber Collision is top notch. I hit a deer with my truck and needed $10K in body work done. Brittany and Kalie were awesome to work with as they communicated amazingly throughout the process. The vehicle was done right when I was told it would be done and the vehicle came back to me cleaner than it was before it went in as the team went above and beyond to even clean the inside of my cab (which was not damaged at all). Thanks again for all the help!

Rabid
November 21, 2023 11:38 am

Great job repairing car after hitting a deer. They even took the dent out of the bumper free of charge. Best service I have ever had.

Matt
November 18, 2023 7:56 pm

CALIBER COLLISION did a great job on the repairs for my vehicle! They were courteous, professional, quick and honest with what it would take to get the repairs done. From Brittany to Leroy and the guys in the paint shop excellent work and service. Thanks to a great crew for an excellent job!

John
November 18, 2023 1:20 am

Excellent service throughout the process. Mike was extremely helpful and consistently communicated updates and timing. Most importantly, the work turned out great. I can’t recommend enough!

John
October 12, 2023 10:47 pm

I sustained a backup fender bender that included a broken taillight plus damage to rear fender and trunk lid. The repair by Caliber Collision was excellent. Perfect color match. New taillight fully fictional. No evidence of new paint old paint overlaps. Very satisfied.

Amy
October 05, 2023 4:26 am

The staff at Caliber Collision-Wooster North was great to work with when my car needed repairs. They were fantastic with communication, made sure I understood the process, and the repaired areas look brand-new. I’m very pleased with the entire experience.

Sara
September 29, 2023 2:30 pm

The friendliness and thoroughness of the customer service and quality of work well exceeded my expectations. I was well-informed every step of the repair process and even got my vehicle several days ahead of schedule. I was also blown away to see that my vehicle was cleaned as well. A pleasant surprise after months of the eye sore of the damages left from a fender bender. I cannot recommend Caliber Collision enough!

John
September 27, 2023 5:39 am

After being hit from behind, I took my vehicle to Caliber North in Wooster for repair. The people there took exceptional care of my car and restored it to its original quality. Most impressively, they did this a full week ahead of their estimated completion date, keeping me appraised of their progress from start to finish. I was very pleased with their service and wouldn't hesitate to recommend them if your vehicle is in need of body work. Thanks for a job well done!

Keith
September 14, 2023 9:04 pm

100% top notch work, process communication, people.all as it was a very pleasant experience… thanks to the entire team

Beth
September 06, 2023 5:40 am

They repaired our bumper in a timely manner and kept us very informed on the progress. And repair was completed in the amount of time first quoted to us.

Jodi
August 28, 2023 11:21 am

Great experience overall! Appreciated the kind and professional service. Car was finished within the quoted time and received 2 phone calls during the process with updates. Thank you Caliber Collision!

larry
August 25, 2023 1:19 pm

Caliber Collision is a first class operation. Courteous, professional staff and quality work.

Shannon
July 17, 2023 1:10 am

My vehicle was returned several days before schedule. The staff were very helpful and called me twice a week to inform me of progress. My car was returned to me clean and it great condition. I would highly recommend them, great service!

Carmen
July 09, 2023 4:44 am

Nice job! Car looks almost brand new. Very good at communicating with us about the status of our car. They were very up front about cost. No surprises!

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