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CarePatrol of Northeast Ohio

Address 6200 SOM Ctr Rd C-26, Solon, OH, United States
Phone +1 216-233-5240
Hours 8:00am-10:00pm
Website www.carepatrol.com/advisors/eric-sailor
Categories Consultant, Health Consultant
Rating 4.9 16 reviews
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CarePatrol of Northeast Ohio reviews

16
Sort by: date highest rated lowest rated most helpful
Michelle
December 09, 2023 6:52 am

We worked with Leah at Care Patrol and she was the best help for our family! She became family! I highly recommend Leah and Care Patrol of Northeast Ohio. They do an amazing job helping you find the perfect fit for your family.

Stacey
November 28, 2023 8:28 am

I highly recommend calling CarePatrol when looking for Assisted Living or other long-term care solutions for you or a loved one. I work in sales for New Perspective Senior Living and we are grateful for CarePatrol and how they assist families in need. They are very caring and listen so they can show you communities that fit your needs and wants. They know the communities and what they have to offer. They join you for the tours and help you from start to after you or your loved one have moved in and beyond. Eric, Ryan and Kayla are a pleasure to work with!

GARY
November 03, 2023 12:08 pm

Brad was very helpful during the process of finding a place for my mother. He was very knowledgeable and patient. We would recommend Care Patrol to others going through this.

Teresa
October 22, 2023 5:21 am

I worked with Maran B. She was knowledgeable, compassionate and extremely helpful. She put me in touch with very valuable resources. It is rare to find someone as dedicated as she is to helping families.

Ryan
October 05, 2023 7:30 pm

Care Patrol was recommended to me from a friend who previously worked with them and said they were amazing and a life-saver. She was absolutely right. Kayla and Care Patrol were instrumental in finding me the perfect assisted living facility for my mother. She suffers from Alzheimer's and dementia and Kayla went above and beyond to assist us. She made this highly stressful situation tolerable and has been a calming and consistent voice throughout this whole process. She was helpful, understanding, and on top of everything from day 1. I would have truly been lost without her help. I would recommend anyone that is in a situation where they need help with finding an assisted living facility and navigating their way through it to contact them. They are a reliable, consistent, and golden resource!

Brant
September 11, 2023 5:47 am

CarePatrol was truly a lifesaver. I was thrust into a situation in which I had to provide care for my Father who is dealing with cancer, while my Mother recovered from an emergency quadruple by-pass operation. I needed to find my parents an assisted living situation that met both of their needs. Our case manager, Kayla, was there every step of the way. She was compassionate and knowledgeable and she helped us find the right place for my parents. She even helped my Father get Veterans benefits that were owed to him so they could afford the facility that they liked best. Kayla and CarePatrol are great!

Sara
August 16, 2023 4:24 pm

Anthony and the team at CarePatrol were incredibly helpful to our family during a very uncertain and stressful time. They were attentive to our needs, answered all of our questions, and provided the guidance we needed to make the best choice for our loved one's long term care. Having help in making such a monumental decision was invaluable. We found a wonderful place and we could not have done it without CarePatrol and Anthony!

Sherry
August 08, 2023 7:51 am

Kayla Flowers was our CarePatrol representative. I can't express enough of how grateful we are for having you Kayla work for and with us. You made a very difficult process and decision very understandable and much easier to do. Again we Thank You.

Michael
July 30, 2023 8:35 pm

Vanessa Copeland’s help was invaluable in finding an assisted living facility for my mother during a time when she was in and out of the hospital. Vanessa found suitable places for us to tour, accompanied us on the tours, and asked the questions we didn’t know to ask. She actively checked in with us and the admissions director at the place Mom and the family chose, and offered helpful, sound advice throughout our search and Mom’s move.

Andy
July 21, 2023 1:35 pm

I was facing a very daunting, if not impossible task of finding the proper health care/facility for my elderly parent. I was referred to CarePatrol by the Primary Care Physician. I could not be more grateful for their services. From the first phone conference with Kayla, to visiting appropriate facilities, to managing the mountains of paperwork and required documents from doctors and financial people, Kayla was there for me. She helped me understand the process. She was patient with me. She understood the frustrations involved with caring for a parent with demential. I cannot thank her enough! I certainly could not have done this without Kayla and CarePatrol. Even if you just have a question or a need to understand the process, call them. They will help ease your mind. Thank you CarePatrol of Northeast Ohio. Thank you Kayla!

gary
June 21, 2023 9:00 pm

Eric was amazing to work with! He came to my mother's house in 2020.just prior to the pandemic to speak with her and work to understand her wants and needs as she thought about making a move. Then, when we delayed our assisted living search for 3 years, Eric was immediately available again. He's incredibly responsive and one of the best people I've ever worked with in listening, assessing and focusing on both the big picture and small details to find just the right match. His communication is always prompt and he went out of his way repeatedly to make this work for our family. This was the kind of experience you dream about. Thanks Eric and CarePatrol!

Kathy
June 10, 2023 7:00 am

Living out of town and being concerned about my sister’s care, I’m so pleased to have CarePatrol available as a resource to learn options regarding her care and placement.

Vanessa was so helpful presenting options for short term assisted living while my sister is in respite.

What an awesome and needed service! Thank you.

Kathy Wolford

River
May 30, 2023 7:18 am

Leah from CarePatrol is awesome! We were on a very tight timeline. Leah went above and beyond to help find the perfect place for my parents within two days. Exceeded my expectations! Listened to our needs and found facilities that met them. My parents are very happy in their new assisted living apartment which we found only because of Leah. I highly recommend CarePatrol. Alleviated alot of stress and pressure during a difficult time. Contact them. You'll be glad you did!

Erica
May 29, 2023 10:02 am

We cannot thank Ryan Buck and CarePatrol of Northeast Ohio enough! Watching a loved one age so significantly in a relatively short period of time is difficult in many ways. Being their sole caregiver and decision-maker is even harder and adds a layer of stress we never imagined. Ryan not only set up appointments and helped with every logistical detail, he was a trusted and tremendous advocate for mom and our family every step of the journey! He helped us to know what to ask and what options were available to us. He listened when we didn't know where to start and helped us to collect our thoughts. And, he was there when we needed to move mom again unexpectedly. We've been working with him for about 3 years now and would highly recommend both using CarePatrol in general and working with Ryan specifically.

Laura
May 17, 2023 2:21 am

Eric help us navigate the process to find the best place for our mother. He answered all our questions and asked questions we wouldn't have ever thought about. While this is a hard time and a tough transition for our mother, we know she will be in good hands. We appreciate all your help.

Heather
May 16, 2023 2:10 pm

As a Sales and Marketing Director, I can say that getting referrals from Care Patrol is the best. Brad Morckel is incredibly professional and always matches Brookdale Camelot with the perfect residents for our community. I enjoy working with him to the fullest and consider him a trusted partner in our shared objection of placing seniors into the appropriate setting. He is incredibly knowledgeable on all things in senior living and has actually taught me a thing or two. Thank you Brad for all that you do.

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