Caruso Cabinets, Avon OH

We are very pleased with our new cabinets from Caruso Cabinets! From our first meeting until the install was complete (and even after install) communication was great. Tom and the installation team were quick to answer any of our questions or concerns. During the install, the team was attentive to details and addressed any minor issues quickly and with professionalism. You can tell it is quality work. The cabinets, molding, trim, and hardware all look fantastic! We recommend anyone that looking for new cabinets to check out Caruso Cabinets in Avon.

We have gutted a house and remodeled it 50 miles from the Avon store. Tom Caruso has offered superior customer service from the measurements to the installation. His crew was remarkable, except the first guy who measured the countertops; he did not correctly measure so the delivery was incorrect. Mr. Caruso immediately sent someone 50 miles out to remeasure. Sound like a nightmare? It wasn’t! Mr. Caruso was patient and made everything right. We are so pleased with the end product!

I went to here on a whim when I noticed the store while doing an errand. They don’t have to worry about me every going back - appointment or not! I did not have an appointment and the guy that worked there said I could look around anyway since there was no in in the place. He went back to an office and I could have robbed the place as no one every came to check on me to see if I had any questions.
We owned a business for 35 years and if we treated our customers that way we would not have had a business! What has happened to customer service? Wouldn’t spend a nickel in this place - would make my own cabinets first - horrible customer service.

After waiting for our dream kitchen we are so disappointed. Our custom cabinets are smaller than what was removed. After only 4 years the paint is chipping. Not the same quality we removed for the price of custom. I welcome anyone to come take a look before they decide to do their kitchen.

We have been clients for over twenty years, and we are always extremely happy with every project we do with you. Thank you for always making us feel like your number one customer.