CBD Dispensary, Perrysburg OH

First time customer on 7/30/2020. Bought a Randy's Prime vaporizer and straight from the package, it did not work. Returned to the store the next day (7/31/2020) and was told since I didnt have the receipt they couldn't do anything for me. Same guy from the day before. He ended up finding my receipt in his computer and reprinted it for me. No doubt he definitely remembered me being in the shop less than 24 hours prior, AND had a sign under the register stating if vape was returned within 10 days due to manufacturers defect, they would switch it out. Still, this place wouldn't do anything for me, less than 24 hours after my purchase. Would not even switch out for his display model. Told me to contact Randys. One week later the Randys website is still not uploading the pics required to move forward with the claim, so I'm still in limbo. Very unhappy with how this was handled, I even tried settling with him on a vape that was a few bucks LESS than the one I bought. Manufacturers defect or not I bought the vaporizer from YOUR store, so YOUR store should have stepped up and taken care of a customer that would have undoubtedly returned to spend more money and gone to Randys yourselves. You do have direct access to Randys (according to Randys voice-mail) and the general public does not even get an answer or call back. We just get directed to the broken website. So while this place has a nice CBD selection, (as do plenty of other places), the customer service here is very disappointing. 1 star until the situation is (IF it is) resolved. Scary when a company won't stand behind the products they carry.

Ordered products on Wednesday 4/7/20 their ad on tv says order by 3PM get it the next day, it's 4/11/20 and still don't have it, disappointing

First time ever in a dispensary very pleased with the selection and especially the knowledge and kindness and patience I received from Brandon, valuable employee! Keep up the good work I'll be back.thank you

Erik was really helpful. I didn’t much about CBD and he walked me through everything. Great store with a lot of things to choose. Defiantly visit if you can.

Bought Caviar CBD gummies at the Perrysburg location and specifically told the employee I did not want ones that contained melatonin. My fiancé and I each have one and it knocks us out. So after closely looking at the packaging we find melatonin on the ingredients list crossed out with a black Sharpie so that it blends right in with the packaging. I guess you do what you have to do to sell stuff, right?

Drove to the Perrysburg store today to return them after checking their new hours and seeing they are open from 10 - 7. Get there at 10: 30 and they aren’t open. Try calling the Perrysburg and Holland locations multiple times with no answer.

Terrible experience.

No stars. I went in the other day looking for coils for my tank, first the lady was very rude and was not helpful at all I was told that there were no coils and I had to order online through their warehouse. I get home place my order and look at my order tracker and my coils were coming from the Sandusky location. That tells me there that the lady neglected to go get them out of the back for me. I will not and i mean not returning back to that store I have been going there for many years and as of that day I'm not longer a customer I will be going to online ordering from here on out.

They have a lot of products to choose from and have decent prices on everything. Employees are really nice and helpful; especially Eric. Highly recommend.

Love this place! This is the best place around. Eric is very kind, helpful and knowledgeable. Great service and fair prices. Thanks Eric for all your help and great conversation I appreciate it

We appreciated the very informative staff that assisted us on what to purchase for inflamation and some additional education on the advantages of CBD for dogs.

Want to thank Eric for all his help and educating me today and helping find something that will hopefully help me quite smoking.he was asome! Thanks again

Eric was absolutely amazing and super helpful for my first time shopping experience. I would definitely recommend that people come here and shop. They had a great variety of things to shop for and I’ll definitely be going back

Great customer service, went above and beyond to get me the things I asked for. Also wide variety of CBD products would recommend to anyone searching for quality along with good customer service and knowledge about the products.

Amazing selection, Tintures, Gummies, Creams, and even Peanut Butter and Chocolate Treats. These guys are always cheerful, and knowledgeable in the use and information for all your CBD needs. They have the highest level hemp flower, Gummies are amazing.

Not to mention, the "Pamper Pack for Valentine's Day gift"for the idea oFuture Roach. Thanks Guys

I wish I could rate this place 10 stars. I have some medical ailments that causes uncomfortable pain to endure on a daily basis. Decided to try out the CBD Dispensary after driving by many times and was not disappointed with the experience! Eric and Brandon were very patient the entire time while helping me decide what would be the best options. Both gentlemen were very educational on all of the products and benefits they provided as well as eagerly answering any questions that I had. There was no pointing at a product and leaving you confused. You could see how passionate and involved they are with everything on top of being friendly and fun to converse with. This will be the only place I go to for any CBD products from now on and recommend everyone to go here! The experience alone is worth it, especially if Eric and/or Brandon are there.

This store is very welcoming and has knowledge on all the CBD products I have bought. I would recommend 100%.

Amazing selection of products. The employees are helpful and will answer any questions you may have. This is my go to store and I highly recommend stopping in to check it out!

When you've worked in retail or customer service you learn to appreciate quality service. This place has just that. Friendly and talkative employees who are more than helpful and a vast selection of products.