Charlie's Dodge Chrysler Jeep Ram, Maumee OH

Some of the worst service I have ever had. Shop took 3 weeks longer than what was promised when it was scheduled. Wouldn't return phone calls and very hard to get ahold of. Seems to be no communication within the company. Didn't even offer a discount or a hat. Will not go back would not recommend.

Pressure free zone.it was a lot of fun and I couldn't ask for a better experience my sales guy was John I highly recommend him.
Very happy

I worked with Jeremy and we agreed on price for a brand new Jeep Wrangler. He hit my credit card for $2000 for a deposit. Made an appointment to pick up the Jeep the next day. When my wife and I got there with a cashier check for the balance Jeremy and supervisor told us they could not complete the deal because Chrysler would not let me title in the USVI. So I wasted a trip all the way to Maumee. 2 months later the $2000 had still not been returned! I called I get the runaround.from some supervisor Barb. Finally 6 days later I got my refund. Charlie’s Dodge tried to steal $2000 from me!

Jonathan Palaskas was fantastic to work with. Came real close to closing time and he took the time needed for me to get the car of my dreams! Thanks Jon you made our experience a great one!

Jonathan answered all of our questions. Showed us all our options. Helped us stay in our budget. Not pushy. Excellent experience!

Do not recommend. They band-aid up the trucks just to get them out the lot. 6 months later you'll need to put in half of what you paid for. Not very happy.

I have been getting my vehicles here for a long time now and mark is amazing. He answered every question I asked, he is very knowledgeable and I would definitely recommend charlies dodge and Mark Mcgee to anyone!

Liz was so helpful and answered all my questions. Takes the stress out of getting a new car!

This is the fifth time I’ve purchased a vehicle from Charlie’s Dodge. My experiences have been pleasant. I use the same salesman and I’m treated first class. I do appreciate the treatment and the service.

I had a stress free experience of purchasing my new vehicle at Charlie's! Terry was very helpful!

The service provider Drake is an A-person that makes sure my car is in and out in a timely manner!

I have been going to Charlie's Dodge for about 20 years and I have always got great service and prices even when I bought a new car or truck. The service dept.is very well managed and always do there best to take care of anything that needs to be done

The service department, listened and took excellent care of my car, salesman Mark McGee excellent, very kind, very helpful, will continue with them.

The sales staff was excellent to work with and the finance department was a breeze to work with.

Hiring plane advertising during the marathon displayed a complete lack of courtesy for the people that live in the area and are part of your community. The loud planes flew over homes at 7am on a Sunday. The weather is nice and people were able to sleep with their windows open for the first time this year only to be awaken by your advertising. Those runners did not need to be inundated by your marketing and we did not either. Please be more respectful to your community.