Chevron Pools & Spas, Grove City OH

Went through them to get the number for someone to put my liner in. After a brief conversation (the girl did not want to give me his number because he ONLY did liners if you bought them from them) I called Jim to install my liner. OMG what a mistake! I had to schedule water delivery a few hours after he was supposed to be at my home, didn't show up, didn't return call until 2 hours after the water delivery time was scheduled for. Told me he "forgot" about my appointment! Had to reschedule with him and reschedule with water delivery. He comes out the next day, 1 hour late, put liner in, did not cut any holes for main drain, return, or skimmer. He left that up to me to do. Called Chevron to let her Karen know and she said he was not an employee of hers, however I explained that Yes he indeed is, as you send him out to do liners for you, and you only give out his number for your business, therefore he works for YOU! I called just to give her a heads up that he was not the best liner guy and she might want the info, but she was so rude to me I will never go back to that store. EVERYONE CHECK THE INTERNET FOR PARTS AND SUPPLIES FOR YOUR POOL, YOU CAN GET THEM MUCH CHEAPER THAN THIS ROB SHOP!

DO NOT GO TO CHEVRON. I'd give zero stars if I could. Karen told me she had an installer for me "oscar" who i thought worked for or with chevron. Come to find out he was NOT certified and chevron had no idea who these people actually were. One of their names is Teresa holcomb miller. They took my money and wont return it. I have messages from Chevron that they also did horrible work on other peoples pools as well. Customers who spend thousands of dollars on your pools do not deserve to get money stolen or their pools damaged by fake installers who you have not vetted. What an absolutely horrible and dangerous business practice. Chevron will not help me or tell me how many other people including myself have had money taken by these people. I've asked and have been ignored as im trying to find out how many others besides myself are owed money so we can at least locate these people to get our money back legally and karen at chevron refuses to answer or help me.

I have called 3 separate times and asked to speak to a manager and NO one will call me back. I treated so badly from the staff and was so embarrassed I had other customers approach me in the parking lot to apologise to me and stated how they won't be returning and neither will i. This is where I get all my pool supplies I can't even begin to calculate the money I have spent in that business and I will not be returning. But I would like to know why the Manager won't do their job and return a phone call.

Awful place with awful service. I recommend using intheswim.com, you get the same service at half the cost and at the convenience of ordering from your own home.

We were able to purchase the exact same pool that Scioto Valley wanted $6,500 for for only $4338.thank youuuu Chevron Pools

While still a fairly new pool owner (it came with our new house) my husband and I have made several stops to Chevron for help and advice, and EVERY single time we do, the staff are extremely helpful and knowledgeable. Now we are looking to replace our pool liner and continue on with our regular pool maintenance and we will continue to utilize Chevron Pools as the great resource it is. We always appreciate it!

I went to this store because of the decent reviews, and because it was close to me -was pretty disappointed (shouldn’t have overlooked the other bad reviews). Staff made me feel very rushed (seemed like they would rather not have me in the store) and weren’t helpful in explaining anything when I asked for options on chlorine. I am a new pool owner (came with the house) and still learning how to maintain it and did not appreciate the attitude I received when asking questions. The item I came for was marked up $16.50 more than what stores like target are selling online ($23.49 online and $39.99 at this store). I expect some mark up but that much is excessive, on top of it the employee didn’t tell me the price till I asked as she was ringing me out (she got it for me from the back- and again it was all very rushed). I left feeling pretty confused and figured worst case I would return the product since I felt like I just got played, but nope- attached to my receipt were some pretty limiting return policies that were not told to me as I was checking out, and instead just slipped into my bag. I would be charged a 20% re-shelving fee for the product I came for and cannot return the shock, which at the end of the day makes the hassle of trying to return it not even worth the effort for me. I don’t appreciate predatory practices and won’t be shopping here again after that experience.

They know a lot about pools but man you are going to pay for to! A 25 lb 3in Corine tablets are 99 dollars and the Clorox 25 lb 3in tablets is 70 dollars! I have used chevron products and Clorox products and they work just the same don’t waste your money on there mark ups!

This is my new go to pool place shop from now on they explain things so well and don’t make you feel like your being annoying with questions and they were kinda busy when I was in today! Awesome customer service and prices!

So much help! I got my first hot tub and didn't know what to do but the lady that helped me walked through every step. She showed me what to get and sat down and walked through everything and even wrote notes for me. If I could give 6 stars I would

Karen and her staff is great and knows their stuff. She test my pool water when i have problems.did I mention for free.which helps me quit the guessing game and saves me money.

After years of struggle with my pool, finding the right stuff, and info I'm so glad I went here. They are amazingly knowledgeable and so friendly. So glad I found it

They tested my water with a simple test strip. Sold me 100.00 worth of product. It didnt work. Tried to sell me more. Took my business to hilliard. Actual test equipment, bought the products that are needed for half the price. Clear water now.

If I could rate this zero stars I would. Brought a water sample in to have it tested and purchased the chemicals they said our pool required. Waited 3 days and water didn’t change. Called and asked what the problem would have been and they said “the chemicals probably evaporated because we put them in while the sun was still out” I called another store to confirm this info and the guy laughed saying he’s never heard of that. Took a water sample to them and they did a 9 point check and was very thourough on what chemicals we actually needed. Now our pool is up and running. Will never go back to chevron pools again and will tell everyone of our experience. Take your business to LESLIE’S on bethel. Awesome customer service and KNOWLEDGEABLE!