Chimney's of Oak Creek Apartments, Kettering OH

The houses are good
Maintinance are good too
The new manager (sheila) is very rude and not professional
On summer 2021 all the pools around us were open except ours and their excuse was no maintinance guys!

When I went for a tour, the lady was incredibly rude. She looked confused and inconvenienced that I was there even though I had an appointment. The entire tour was short, she didn’t say a word to me and when she did it was with attitude, and when I asked one simple question she didn’t even answer it. I knew immediately that I wouldn’t live here simply because of her attitude so I guess I’m glad she didn’t waste my time, but come on this is just bad business. It’s a shame because this would have been a perfect fit location for me but I will find somewhere else with kind, professional staff. Also the place smelled really bad.

I just toured this complex and it was great. Ashley provided the tour and she was so lovely. She took me to see 3 separate floor plans and was SO patient answering all my questions. Based on tje tour and Ashley’s assistance, 5 stars!

My boyfriend and I took a tour of the property today with Ashley. She was super informative, patient and kind. The rest of the staff in the office were also very kind and helpful.

My girlfriend and I have been searching for a reasonable place to live for months. It's been quite stressful. Everything we've found was way too expensive and no where near worth it for the space.

Please ask for Ashley. I called today and within a few hours we were touring our *fingers crossed* soon-to-be home. She took her time with us, answered all of our questions thoroughly, and even took the time to show us multiple units of the same floorplan that were available.

I have lived in no less than 5 different apartments, and I'll say this is the quickest and easiest application process I've ever done

Thanks again Ashley for all your help and looking forward to enjoying this neighborhood soon!

The apartments aren't much to look at from the outside but the insides are gorgeous. Nice floor plans and has back door which is important to me. Kitchen could be a little bigger tho but it's functional

I’ve explained my situation from the beginning but unfortunately employees who work there are not helpful at all. They don’t know what they are doing & how to rent a tenant.
Everyone is saying something different & they are one department.
I had an application with them for a month & eventually they refused me & refused to return the application fees although they didn’t not do anything helpful.
Very disappointed from this property management. Unprofessional I never saw reviews before going there it seems that everyone is struggling & that’s why they are always having availability.
Never waste your time here at all.

I loved my apartment here, however they throw random charges at you, steal your rent checks and evict you without cause.

Love, the quiet neighborhood, great schools and perfect location, on bus route and close to grocery

I love my apartment here, but maintenance and management is horrible. They like to charge you for random things. Don’t fix things on time. They charge so much, they raised rent and the pools here weren’t even open during the summer so in my opinion the rent should have been lowered since both pools weren’t open. Neighbors like to play loud music, management won’t do anything about it. It’s pointless talking to management. Like I said I love my apartment but everything else here sucks. It’s not worth the money

This is absolutely the worst place to live. DO NOT MOVE HERE. Maintenance smokes as they’re cleaning or redoing your apartment before you move it. They never properly fix anything. Their drop box was stolen with our money order in it and we weren’t notified for MONTHS. The owner was rude about that matter as well, almost threatening. And most of the office staff are rude and unhelpful. I wouldn’t want my worst enemy living here. If I could give 0 stars I absolutely would.

Love the apartment we got! Spacious floor plans, walking trail close by and walking distance to Marc's. Very happy I chose the apartment I did. Only problem is that in the shower after a few minutes the water gets cold, but other than that I have no complaints.

The office staff is very kind and courteous. Maintenance staff is very timely with repairs when needed. Enjoyed my 2 years living here.