Chipotle Mexican Grill, Westerville OH

The most impolite and disgusting workers work here! 35 mins after pick up time it was finally ready… and completely wrong. After going back inside and watching the workers laugh at me for saying something, they make me wait another 10 minutes for the correct order. Will be contacting corporate and mentioning the cashiers name tonight.

I ordered 2 bowls and both were disappointing. Mine was supposed to be double meat (chicken and carnitas) which is $4 extra, and got less than half a serving of each. I also ordered double rice and there was maybe half a scoop in it. The other bowl was steak and that had very little meat too. I understand places are short staffed but making bowls extra light to not have to refill ingredients as often isn’t acceptable.

Great place to eat! Gotta wear masks while ordering, but can eat without a mask 5 feet from where you order. Doesn't make a ton of sense.

Uh, need to Chuck the ole app times on pick up.not sure why companies put standard pick up times when they are absolutely clueless of how long the lines are. Stupid place! When it says pick up at 6: 10 and it's not ready until 40 minutes after that there is an issue. Just don't do it!

This got to be the worst chipotle or Idk this might be try for all the chipotles around this area. They never pick up their phone even when they’re not busy. Don’t even try to order online cuz they’ll give you half a bowl. They’re stealing your money never get food from this location.

Number one I don’t support any company who is disrespectful and lazy. I ordered it at 6: 07pm and didn’t receive it until 6: 52 oh did I also mention they PROMISED I’d be read at 6: 20 that’s 30+ the time they “PROMISED. ” And all they did was took there pleasure little time. Chipotle at South St Street is terrible which deserves a solid 1 plus the food tasted disgusting. Uh don’t go there at all

Ordered online, drove over and my order took 25 minutes past the time quoted on their online page. Order was not correct either. Not the best experience like the usually give there.

Chipotle's have become a crapshoot as of recent and this one is no exception. It took a little time to get the food and it was rung up wrong. The quesidilla wasn't fully melted but the burrito bowls were fine. Though masks were required, one of the employees simply had it around his neck. Neither here nor there, politically speaking, but if it's required one would expect them to follow their own rules.

I work not far from here at an ambulance company so I stop by here very often for food at different hours of the Dat. I gotta say, it's been one of the best Chipotles I've been to. Last night I got a bowl packed to the brim with food, perfectly layered with fresh ingredients. Staff is always nice and it's the one location that I've never once gotten a soggy bowl or lack of ingredients. Definitely recommend

Possible Digital Pickup Scam

Heads up! I've had 3 orders stolen from the digital pickup stand over the past month. Typically, I'd give a place the benefit of the doubt. Maybe someone grabbed an order with a similar name, or mistakenly took my order. However, I've noticed that my large orders go missing and not the small ones. It happens when I'm 5-10 minutes after pickup time. Jacob Simone, their Apprentice Hourly manager says they have no control over people taking wrong orders and says it happens all the time. I think people hover and check food and walk out. They remade my food and seemed unbothered or dismissive about this being the 3rd remake. Their General Manager Claudia Cruz was unavailable at the moment. Hopefully this saves people time and frustration.

They really did not have much going on there there to me it was kind of plain. Could you imagine going there more than one time and you see the same thing thanks thing so that's why to get 2 stars

Zero stars…This location is terrible from the employees with bad attitudes who can’t even roll a burrito smh

2nd worst Chipotle ever! Always running out of something and was told it would be a wait for chicken of 6 min so fine no problem but then 15 min and chicken is done but no one has it cut yet so chicken is now sitting and getting cold hopefully we don't get served some old or bad chicken