Chipotle Mexican Grill, Kettering OH

Went here on Halloween and the staff was very nice and prepared for the extra business. Best chipotle exeriance I've had. Thanks!

Update: this location now requires you explain your full medical history for mask exemption before ordering your burrito

Great location. I just wish I could order a large quesadilla online! This has prevented me from ordering Chipotle in general for the last three months since my kid only likes quesadillas. I contacted corporate and they said they were working on getting it added. That was two months ago! Its a tortilla with cheese man.

7/5/2020 - Whomever made by burrito today at between 2: 20 and 2: 45 is the absolute GOAT. Thank you!

Not bad! The workers are nice and quick. The chips can be stale, probably too often, but I like the store.

The food is always great, and the majority of the staff as well. However this evening a young woman jumped in to help and was very rushed, pushy, and non connected. I was so taken aback I messed up my own order which seemed like an inconvenience to her. She asked me what the first half of my order was and cut me off before I could ask her to drain the beans really well. It got to the point that 4 orders were shoved together for the cashier and it squished people together though we're meant to be distanced. Her face mask was also way too big for her and it hung down completely exposing her nose and mouth. I rarely complain because I know what it is like in the food industry, but she needs a new profession if this wasn't just a bad day.

Always enough parking, line is always moving, good, kind, helpful workers. Drink station never broken (at least when I go), meat is always spicy enough, very good chefs. Best Chipotle in the area. IF YOU ARE FEELING MEXICAN, make your way to this chipotle!

Chipotle is very tasty, and something that the entire family can agree upon. The quality is good, service is generally fast, and the price is decent. Overall a good place for lunch or dinner.

I had my bowl delivered last night. It had very little cheese and sour cream. I also paid for extra portion of steak which I didn't receive. The worst chipotle experience ever. I won't be eating here for sometime

The staff there are genuinely friendly.and they aren't stingy with the toppings so I like them even more!

Awesome, authentic Mexican food! Fresh everyday! The employees are polite, food fresh and filling!

I always get the bowl and vary between all of the meats. I get it to go and eat there and take the rest home for lunch the next day. Ingredients are always fresh. Staff are always helpful and courteous. Good food and good service. What else can you ask for!

This location is pretty busy most of the time and the staff keeps up really well while still being friendly and helpful. The dining room is usually mostly clean. We've had several burritos that were kinda sloppy when it comes to rolling them up. And no, we're not trying to stuff the whole prep table into it, just ordering standard. This can be said for most Chipotle locations, though.

The front line employees are usually very busy talking to each other and never give consistent servings of the protein or cheese. I like chipotle better than hot head, but hot head will actually give you a proper serving.

Very pooooooooor customer service. When someone makes food they should do it nicely. The guy that made my bowl was racing making my bowl I don't know why, he didn't put the right portions and throw the ingredients like crazy in the bowl even though I asked him to slow down and listen to what I ask him to put in my bowl but he didn't care. Really bad experience

This place gives tiny portions even if you ask for extra and you pay for extra. I refuse to go to this place anymore.the people that work there are not very nice and give attitude if you ask for what you pay for.three strikes your out

Server drop chicken on counter and placed it back in my bowl. She should have simply thrown it away.

This is the best Chipotle I have been to. It is very clean and the staff is very friendly. Food is always excellent. When I order on line my food is always ready when I get there even when they are busy. Food is very Fresh.

We came in late (1025) and the team members were in great spirits! As a restaurant manager, I can tell you how hard it is for me to motivate my team to remain positive even during those last minutes rushes and they killed it!

Quick and pretty good food but some of the ingredients did look fresh and forgot to put in plastic silverware for to go order

Fast service, really friendly staff, great location with outdoor seating, and they didn't skimp on the portions. Always a plus!