Clintonville Automotive Repair Service, Columbus OH

General upkeep of 2009 Civic today. Expeditiously done; thorough; convenient; courteous and dependable service. Have used them since late ‘80’s.

Fixed Ac hose and checked the system 500 dollar job a week later ac compressor went out needs 1,000 dollars worth of ac work

Gary is very personable and was patient and polite. I appreciate all the courtesies they extend to me.although I prefer the G6 over the one I used.:) The problem was remedied! I'm never pressured to spend more than I think I can handle. I receive complete descriptions to understand my options. What more can I ask for? A clean and accommodating waiting room for those times I wait. Excellent service from beginning to end!

I have had them work on two different cars I owned in the past, and they did a great job on them. My current vehicle, once it needed work done on it, was obviously going to be worked on by this shop. I know that Volvo is a bit of a pain in the behind to work on, I was treated fairly and the work was done properly. I’m privileged to have found such awesome mechanics.

Good service and knowledgeable folks. Good value for the money. Good advice and assistance in a tricky sitaution

Years ago when I was getting quotes for a repair on my car, CARS not only came in with the lowest quote, but they also got my car back to me in less time and for less money than they initially quoted. Since then, I haven’t shopped around for other quotes, so I can’t speak to how economical they are compared to other shops today. Great staff, great work. They take care of us. I’ll continue to take our cars to them.

Excellent service and highest quality repairs. I’m a long-time customer and I’ve never been disappointed. CARS has saved me time and money because they care about diagnosing and fixing real issues, unlike dealerships where they just sell you services and parts based on a report on a computer screen. CARS gets into your car to see and treat what’s actually wrong.

Mostly it has been okay and it is handy since I can drop car and walk home but yesterday I waited for an oil change and was there nearly two hours. Also, yesterday, I found out there are a lot of things that need to be done on my car and I have brought it to CARS for years so I don't understand how they got overlooked. For example, the brake fluid needs to be flushed; according to technician, it has never been done. CARS has put on new brakes on this car so why did that not get taken care of then?

I have been going to CARS for years. I have tried dealerships after purchasing another car but always return to CARS. They are honest, reliable, and their work is impeccable. It is a pleasure dealing with them.

Actually this is from Carl Bogenschutz, not Margie. Excellent service as always. After 45 years in Columbus, I can always count on three places: Como Mower, Beechwold Hardware & CARS/Clintonville Service Center.

We moved from Wooster (where we had a mechanic we trusted) to Columbus a few years ago and have been looking for someone in the Clintonville area we felt comfortable with. Clintonville Automotive it seems is going to fill that need. My wife's Jeep had a water pump go out, so I got in touch with them. CARS was very accommodating, friendly and did a great job. They did a complete check over and repaired the problem. Jeep runs great and we've found our new trusted mechanic.
Thanks

We take all our vehicles to CARS. I trust their expertise & know they will treat me professionally. Many auto repair shops may try to up-sell or cut corners - I know that the folks at CARS will repair exactly what my vehicle needs, no more and no less.

I would recommend CARS to anyone in the area!

We find the service here to be friendly and efficient. We especially appreciate that they discuss things with us before doing repairs, and they help us decide what needs immediate attention.

I use to live very close to CARS and started taking my car to them at least 20 years ago. I now live about 40 miles from CARS and I still drive to Have them perform the work. I think this says it all with regard to how good they are and the trust I have in them.

I was very pleased as soon as I walked in the door. The front desk associate knew who I was and why I was there. They were timely and kind. When my car went in the shop, I was notified. When the car was checked, they let me know what was wrong. They even let me look under the car before taking it back down so that I had a visual picture. And they fixed my lights. I highly recommend CARS for any auto repairs!

Service was great. Over time I’ll be able to tell if the problem is really resolved. If so, this rating gets the full five stars.

I won’t be going back to this shop, let me tell you why you shouldn’t either.

Someone called me after inspecting my car and said that it would be about 4 hours labor and 450 dollars but they need to find the part. I said ok that sounds about right, go ahead and source the part and give me the final estimate when you can.

Next day he calls and tries to upsell me with an oil change, air filter change, some diagnostic fees and then says the price will be 3 hours so 590 dollars to just replace the part. I said whoa 4 hours was 450 this is less time what’s the deal?

Long story short he tried to misrepresent the charge AND throw in a 122 dollar alignment without telling me which I did not need. I said no I just want the part replaced nothing more, that came to 520 somehow (“diagnostic fees”).

So my car is there for 4 days total for a 3 hour job. When I pick it up, they’ve got my interior plastic all torn up on the passenger side from where they were looking for the cabin filter, it’s al just laying on the floor some guy came out and had to replace it all.

Then the bill shows all these fees. Disposal fee (to throw away a small rubber bushing?) diagnostic fee of 72 dollars, all kinds of fees.

Save your time and money. Go elsewhere, I know I will. Really wanted to give them a chance because they’re close to a family member with an extra car but I will be ubering to a different shop.

Let me preface by saying being a mechanic is hard and I know it can be hard to find what exactly can be wrong with something. That said my experience in C. A. R. S.diagnosising and servicing me left a lot to be desired. My car was having trouble turning over every now and they, and the solution I was charged for did not fix the matter. So I took my car back and was rather rudely dealt with when I mentioned I was still having a problem. I tried to give you my money guys. I really did.