Club Pet Resort and Spa, Northwood OH

I would like to say, in previous boarding with Our Dogs we never had a problem, but last Week we Boarded Jax on Thursday afternoon and planned on returning on Tuesday, I received a call on Monday saying he had a slight cough, I figured Kennel Cough, on Returning Tuesday he was Horse, and couldn't breath after a 450 dollar vet bill and Double Pneumonia, we are nursing Him Back to health, They returned his food, there was still 3ays food in the bag, I had measured it out so there would be 1 extra feeding in case we was late, so he missed 2.5 feedings, very disappointed with the service this time, GUESS ITS DUE TOO LACK OF HELP? Please be careful with Your Fur Babies!

Never bring your dog here for boarding. Picked my dog up all 4 of his paws were totally soaked with urine some of it stale and old smelling and almost brown when i bathed him. Clear he was just left alone in a cage while he was there. He then got sick days later and had to go to the vet and be on antibiotics. I feel that any positive review of this place has to be by the employees or friends and family.

We rescued a shih tzu who is absolutely precious service was wonderful could not have been better everyone was very nice and went out of their way also called in a couple days to see how the new puppy was doing.

Elsewhere Saints Pet Adoption is amazing helping pets that are in need! We donated some food to them to help with the fur babies waiting on new homes.

Reeks of urine and feces. Its obviously not a clean place. Walked in, took one look/smell, and left. Disgusting.

Update UPDATE: : : ;: Adopted a dog that we never knew they had. Passed her off as a pure boxer but she is not. Didn't know the price of the dog so charged top dollar. Then told me they don't take credit cards or check. Need cash or money order. But right by the door it has Visa, Mastercard, Discover accepted. Dog was very thin and scared of everything. Now we love this dog. And it will have the best home ever. Just worried about what they didn't tell us about the health. Already having blood in stools. May have just got played but the dog is coming around and is awesome.

After a follow up call from Club Pet resort this seems to be a series of unknown information and just a mix up with expectations. I appreciate the call and explanation of all the mix up. But bottom line we got the dog that was meant for us and are all ready loving her.

Excellent professional care of my dog! Perfect cut & cutting of nails! I take him every 6 weeks to be groomed + he stays there when we go on vacation • Kathy ALWAYS goes way way above & beyond & I highly recommend her Pet Resort & Spa! David L Harvey

Great people who truly care about your pet! Great for boarding your fur baby and if you are looking for a rescue. These are dogs who have a REAL need for your love and a home. Please check out the stories that YOU can give a happy ending!

The place smells of strong urine the moment you open the door. Also our dog came home full of fleas. She started scratching like crazy within an hour of being picked up. She did not scratch before the visit at all.

Also was told 30.00 when we booked the apointment and was charged 40.00 when we picked her up. The extra 10.00 is not a big deal, just unexpected. But the fleas are a big fail. The urine smells and fleas are a fail for a future visit. Both reek of a sloppy place to take your pet.