Comfort Keepers Home Care, Westerville OH

For Westerville Ohio Office: Shelly has done a wonderful job taking care of my now 90 year old dad. Our family is very grateful for her and for the care she provides for our dad. We have all noticed his improvement both mentally and physically.

*** Westerville Oho Comfort Keepers*** Shelly has done an amazing job over the past few months. My Dad has improved overall due to the level of care, interaction and motivation she provides. She is an excellent care giver and Comfort Keepers staff/managers have been terrific to work with! We have had home aides for several years and CK / Shelly are the best of the best!

Shelly has been an excellent caregiver to my grandfather. She really wants him to have the best accommodation possible to stay in our home with us as long as he can.

For Westerville Ohio Office: Shelly has done a wonderful job taking care of my grandpa. Our family is very grateful for her and for the care she provides for our loved one. ️

Worked for this company. They forced me to stay with a known racist client (with multiple racist figurines on their property). Forced several other co workers with known pet allergies to go with clients who had moderate to severe allergies to them. During training they gave us a brief run down of random things we may encounter with clients.

Some of us had prior professional health care / caregiver / aide experience but a majority of people were coming in with zero experience. The training was more of a way to cover themselves to say they taught us how to perform certain things but the trainings were not consistent after speaking to other co workers.

I would not recommend this company to care for your parents, your spouse, friend, unless they only need companionship and even then I would not recommend because the hiring process is pretty much whoever applies and seems decent enough, gets the job as they are not very thorough with who they hire.

Definitely felt a strong bias from management. Also started cancelling future shifts even if you had a valid reason for needing to cancel one shift - as well as starting to implementing charing the caregivers for cancelling shifts (Not sure if they committed with that but was there when they first brought it up).

They will try to guilt trip you or use vague wording to get you to take on clients that they have difficulties with keeping caregivers on assignment with (how I ended up with the racist clients).

I loved the clients I had, I cared for them as I would care for anyone in my family but I recognized that a lot of my clients and their families did not like the high prices / constant rule changes and knew they would start separating ways soon with the company.

My recommendation if you can find a better and more affordable option with a better hiring process, consultation / transparent culture opt for them or if you can care for your loved one (s) that is what I would recommend.

*awaits their auto generated response - "genuine concern" response*

I've worked for Comfort Keepers 2 different times over the last 8 years. They still have the same, great, leadership team and have introduced some amazing, new, office staff. Our caregivers are trained very well and we genuinely care deeply for our clients. I am proud to work with such a great team of people!

Wouldn’t recommend this company
If my Life depended on it Get your nanny cam out! Verbal abuse to the elderly Brought to their attention and they said what did the client do to
Provoke it. What a joke!

Comfort Keepers and their sweet aide have done an amazing job with my dad the last several months. He is so dear and so sad as he ages. The keep his spirits up and make him feel he is never alone. They are also super kind to hurting family members. The best of the bunch in a very competitive field!

I've had lots of positive experiences working Inside the office and out also working with clients and with comfort keeper I'm talking about with the other comfort keepers I enjoy working with everyone

Comfort Keepers has been fantastic to work with! They matched my husband, Doug up with the perfect caregiver, Eric! Eric took exceptional care of Doug while I was at the office, allowing me to focus on work. Eric did home exercises with my husband, prepared meals, and even made our bed! Great experience, great company! You won't be disappointed.

I am Jim's nephew and am happy that Comfort Keepers is there when you need them. All of their caregivers have performed for my Uncle Jim in a reliable and professional manner.