Concentra Urgent Care, Akron OH

It was fast and the staff were on point setting up and getting you out of there not as a number but as a persion who has other things to do besides sit there and wait to use the bathroom.

Greeted as soon as I walked in, worker behind counter very friendly. Waiting room chairs spread out to safely allow visitors to have the social distancing. Went for drug screen for work, guy who took urine sample very friendly. Entire process only took 15 minutes. I was very impressed!

It was a really crowded waiting room that Friday afternoon, but the staff was efficient and friendly, and they got us all through the tests and procedures.

Everyone was great! The woman who took my blood made it painless. They accommodated me while I needed to make a conference call. They were nice and helpful. Great team at this location.

Very nice atmosphere and energetic workers. There always smiling and answering questions that one might have. This place is convinent to me. Overall awesome

The staff is great and very attentive to your needs and comfort. The doctor is very easy to communicate with and manner is take care of you not your employer. I’m very happy with my care there and comparing with what I got at the emergency care at the Bath emergency department was night and day. I really appreciate their care and trust my recovery to them.

Had to come in to the Urgent Care on Christmas Eve for a work physical. The staff was short handed that day but were still able to accommodate us. Very professional staff and I wish I remembered all their names to individually thank them.

My company uses concentra for their DOT physicals. It was quick, easy, and my vision is 20/13. So, ya know. I know good service when I see it.

Great place with friendly and helpful staff. Doing a great job social distancing and adhering to COVID guidelines.

Very clean. Ran superb. Get you in and out as quickly as they can. Very nice staff. The one medical assistant that took care of me did very nice job! I forgot her name, but she was really good at what she do. She was very professional. Yes I will go back again.

Staff were great. Everyone was courteous and respectful. Check in and wait time was acceptable, not long, and organized. They were out of one of the tests I needed so I had to contact employer then go somewhere else to have completed but overall, service was great.

GREAT STAFF! I'm a military veteran and I felt more love and support from this crew than I do at the VA. PERIOD! My health, comfort, and well being were a top priority from the moment I walked in. I can't say enough! These are medical professionals who truly care. I only wish i could make them my "go to" crew. I'd trust these people with heart surgery before I would trust the VA with a cold.

Follow-up: First treatment didn't work 100%, so they stepped up! Gave me what I needed to feel better. Here I am on Thanksgiving Day comfortable and healthy. Love that the staff was determined to get me well before the holidays. I truly can't say enough.

Very professional and helpful. They were able to track down my paperwork and preform tests in a timely manner. Took a little time to figure out were exactly where and how the company, who wanted test, sent request order. But it all worked out

Every 1 was very thorough. They told us approximately how long the w8 would b & they even offered us water 2 drink. I was very pleased w/my experience.

Great experience, they opened few mins early, process customers very quickly and very friendly.highly recommend!

Had pre-employment drug screen. Staff were helpful and very polite and courteous. Had to return for a second test as the first test completed was not the correct test. Needed to be 12 panel not a 10 panel

Everyone is extremely nice. I’ve had a good experience with you all. The reason I gave 4 is I had to wait such a long time to see the doctor and after my appointment I had to wait and extra 25 minutes. I just really wanted to leave. Something with my paperwork. I definitely would refer you to a family or friend.