Copart - Dayton, Moraine OH

I scheduled pickup at 12: 00pm and here we are 3 hours later… still waiting. No restrooms. Rude. Columbus copart is much better all around. I’ll not buy from Dayton location again just for this reason.

They over price the car after winning bid.
Fees and taxes are insane now.good luck walking out without being charged 600 dollars not taking the car

My experience was great. Fast and friendly service. 10 mins from arrival/check in to them forklifting over my totaled car.

Had to have them pick up my car due to my insurance totaling it out. They were suppose to pick it up Thursday, January 5th at some point because I was off that day so i made sure to scheudle it then so i could be at home if anything was needed and to be bale to get my license plate off my car right before they came. But never called and never showed because I had to leave my license plate on til right before they came to pick it up due to street parking so i wanted to get it off like right befire they showed up. Well I've been at work all day unable to answer my phone and I come home to my car being gone along with my license plate and no way to get in touch with them til Monday. If they did call I have no idea as if they did they did not leave a voicemail or anything. They told me a day and a time frame and then came a completely day late. Super annoyed about it.

My car was totaled and insurance used this company, to tow. Worse people I have ever dealt with, they schedule a time, and they called the day, before schedule, and I wasn't home. It was scheduled the next day. They stated " see you tomorrow" and never showed up. I called was on hold forever, and finally was told driver works overtime, and will pick up. Never showed up! I have my final ins. Pmt.riding, on them picking car up! Very unprofessional. They give a window, and you wait all day, for them, to be a no call no show!

Stuff missing out of my truck. If your insurance sends your car here, be sure you either get everything out or take pictures of what is in it. Completely unacceptable. They should not be able to ransack your car. This all goes for Sandy’s towing which the car was there first before my insurance had it moved. People are already struggling when they are involved in an accident but then find that items have been stolen just makes it worse. I’ve lost faith in humanity.

EXTREMELY slow service for payment and pick up. This location is one of the slowest yards in the Midwest from my experience. Yes, they're still using the virtual queue, which said 24 minutes when I got in line and took well over an hour to even get inside. Meanwhile, local drivers were constantly in and out. Makes you feel like a second-class customer as a buyer, even though you're the one paying all the fees. Lady inside was super polite and friendly, but they seem to work at their own pace here.

The employees here work very slow so if you on a time crunch you going to lose time & the forklift driver take to long to load you up & the office employees to pick up title work work very slow it’s not like the other Copart they ask for your name & already have the title ready

First time experience was great. Staff was friendly and professional but follow the rules. They are busy, can be impatient but explained everything I needed to get my vehicle without nonsense. Will be back and second time will go much smoother. The guys working the yard were friendly and professional. Overall good experience

From a buyers perspective this Copart is more relaxed and easier to preview and pickup clean title vehicles than other locations. Been here 5 times until I finally won a car yesterday. The staff in the office as well as the lot have always been polite, friendly and helpful. The downside is being limited to two days of preview.

Absolutely awful. Anyone who has bought from copart knows that they load vehicles on your trailer with a front end loader. They said they couldn’t load a truck I bought because it had an aftermarket bed so “ because it’s modified it’s against policy to load it”. This is unfortunate, but not the end of the world because I had a winch and BECAUSE IT WAS LISTED AS KEYS PRESENT, I could put it in neutral and winch it up…. Except they didn’t have keys.
Here I am 4 hours from home and they refuse to assist in loading, and I don’t have a key that I’m supposed to have. They refuse to give ANY sort of refund. Not even a partial refund. I ended up having to hire a tow truck to drag it up in their flat bed and then transfer it to my trailer. It was a total pain and quite honestly a $160 expense I shouldn’t have had to pay.
One of the loader drivers said he could load it but they wouldn’t let him. Their pick up process was an absolute joke, my email stated one time for pick up, and my text message stated another. I was the very first person in the gate, and from the time I got there until the time I left was 7 hours. I should have been the first one loaded, instead I was maybe the 25 person shown to my truck. It should have been a really simple process but instead it was made very difficult and I incurred extra expenses because it didn’t have the key that it was supposed to have. I will stay away from this location in the future.

3 hours wait to get 1 car loaded. We watched others show up after us and get multiple cars and leaving within half an hour. Why have appointment times? It's not even first come first served. I watched a few auto haulers get frustrated and leave without their load.

Great online auction vehicle site, pickup could be improved vastly. We had to wait 1 1/2 hours to pick up a vehicle won during an auction. This site has many fee's added to the price such as Buyer fee, virtual bid fee, gate fee, and copart mailing fee.

At this location the workers do not care. They’ll sell you a picture of a car and sell it without rims. Also the office staff are very rude and show they don’t enjoy there job.

Really neat and well run place. I was able to sell them my car within 2 days for a good price

Skipping line when loading and very rude representative who said can’t do nothing about waiting 2 hours after scheduling a pickup while others came after and loaded will be skipping this location for sure

Walked in, took 3 minutes to do paperwork, walked outside, within 18 minutes my project car was on my trailer and I was readying to pull out of the lot.im impressed most with the service and kind nature of everyone I dealt with.refreshing for a coparts.