Copart - Cleveland East, Northfield OH

It's always an issue when trying to get loaded here. We go to Pittsburgh North, South, West Cleve West, Barberton.and never have ANY ISSUES getting loaded there. Cleveland EAST is by far the WORST. Get it together, please.

I’ve been working for 2 years and this is the first time I’ve encountered such a disgusting copart, the forelift is terrible and very slow! Very small area!

I'm a carrier. I visit this location often, I’ve been wanting to write a review for a long time, but I kept putting it off. Today was the last straw. I had an appointment for 1 o'clock in the afternoon. I arrived 30 minutes earlier and at 12.40 I already had the title. The car was delivered to me at 3.30.for this reason I was late for two subsequent loads and for this reason I now have to wait until Monday to pick up the cars. I'll spend two and a half days on the truck because you have employees who don't want to work. Moreover, all the other drivers I know agree with me regarding your location and staff. This is not an isolated situation, and my review is based on two years of cooperation with you. Everything is learned by comparison, so I can recommend taking the example of Copart Columbia station.they have everything and everyone at the highest level.
I would like to continue to cooperate with you, but only if you strive to become better. I strongly recommend that the manager look into these issues.they are completely solvable.

They don't drive the cars, they use forklifts to move all vehicles, which causes underside and suspension damage even if the cars are fully operational. The staff is extremely unprofessional and are quite passive aggressive.
According to the overview on their website they take all forms of monetary transactions but if you walk in they say they only take cash, which is highly suspicious.
Their lot is in fact extremely small, and the likelihood of your personal vehicle being hit in the "visitors" parking seems quite high, as they bring the forklifts and trailers into the lot to load and unload vehicles.

In all other places the minimum age for guest is 16, here is 18, but the whole company policy minimum age is 16.

Slowest loaders you will ever see. Then complain when they have to put a car on your truck a certain way. 4.5 hours to get 7 cars. Can load 9 at IAA in an hour. Very small loading lot.

Out of all of the reviews all are bad except a few! This place has a bad reputation already. I had a bus load of people wanting to spend money in Ohio and can’t because it seems to be a trashy place. Shame too because all Cleveland places gets this rap