Country Flowers & Herbs, Hartville OH

The "Sweetly Scented Bouquet" of stargazer lilies, roses, tulips, etc.that I ordered for my wife's birthday was beautiful and was delivered by the time I requested. My wife, and I, loved them and the service was great. Thanks.

Can't say enough great things about this florist. I've been a customer for 10 years and keep returning as the attention to detail and customer service is a five-star + rating.

I ordered a bouquet for Mother's Day from Country Flowers & Herbs, all the way from California for my mother who lives in Hartville. Although there was an initial issue with the flowers delivered being wilted upon delivery, the way the business handled the situation was exemplary.

Upon learning of the problem, Jack from Country Flowers & Herbs reached out to me directly to understand my concerns. This proactive approach from a local business made a huge difference, especially living out of state. Jack and I had a couple of back-and-forths, both over text and on the phone. Throughout, he showed a sincere concern for my satisfaction and my mother's happiness.

Country Flowers & Herbs demonstrated an impressive commitment to customer satisfaction. They offered to send a live plant to my mother instead, a gesture I greatly appreciated. The live plant they delivered was absolutely beautiful, and my mother loved it.

While it was disappointing to have the initial issue, I believe the true measure of a company is not in the absence of mistakes but rather in their ability to rectify them. Country Flowers & Herbs more than delivered on this front. Their attentiveness to my situation left me feeling that my mother and I weren't just transactions, but valued customers. This level of service is why I am giving them a 5-star review, and I wholeheartedly recommend them for anyone buying from out of state.

This business truly cares about its customers, and I will definitely use their services again. Thanks to Jack and the entire team at Country Flowers & Herbs for turning an initially negative experience into a positive one. Your efforts are truly appreciated!

Jack took my request and made it into a work of art. My wife hasn't stopped talking about how beautiful an arrangement Jack created for her Birthday. His attention to detail, listening to one's needs and desires and creating a masterpiece is second to none. So impressed with this business and Jack is like a friend you've known all of your life. Thank you Jack, I look forward to future business with you.

Not only are the flowers absolutely beautiful and the arrangements gorgeous, they are the highest quality! Jack is amazing, he is always very helpful and kind and goes above and beyond.

Very nice boutique, floral arrangement was fantastic. Definitely recommend. Will be back in the future.