Crooked River Garage LLC, Akron OH

Just bought a Mini from Crooked River. JT took time on his Saturday to meet me to view and test drive the inventory and then delivered the car (to Pittsburgh) a few days later. Both JT and Jon have been excellent communicators when I had questions after the sale. You can tell they prioritize the customer experience with excellent follow up and communication. I will be taking my "new to me" Mini to them shortly for some go fast bits. Thanks again

Was talking with them about a car i saw. They made it sound like they would help out review the car. Wasn't very helpful to be honest. Just offered to review an out of state car if i brought car to their tech. If i had access to the car i could take the car to tech but was seeking their help since i wasn't in the city. Unfortunately i didn't purchase the car because it may have had rust. One week later i followed up with Crooked River Garage to see if anything else is available. The sales rep has the audacity to send over the same car i sent while upcharging me 5k. Garage name tells truth about this place

I loved and purchased a wonderful 06 in black and my whole family enjoyed enjoyed it. Unfortunately when I went in to get a 'service engine ' diagnosed I saw a fabulous RED S, and it was lust at 1st sight. JT made it all too easy. It's mine. And my wife promises to kick me before I buy again.

We have had so many great experiences with the folks at Crooked River that go above and beyond. No matter if it has been a Mini upgrade, a new old Mini, or sometimes just free advice it has always been first class.

Additionally, the customer service of Jon, Jen, and JT is so great that you can’t help but want to continue doing business with them. They really make you feel like part of the garage.

Came to the rescue after a breakdown. Rapid diagnosis and replaced the offending part. Service second to none as always. They love their work and it shows on every level. Cannot recommend them highly enough.

JT is a real one. Goes above and beyond the scope of their specialties to help his customers. If he can't do it, he will have a guy who can.

Loved Crooked River Garage. Found them via a referral from another Mini owner. Really liked the vibe of their website so I reached out about Minis they had in inventory. JT was super responsive. We drove the two hours from Columbus and purchased my Mini. I have since had some maintenance done and new wheels and tires added by them. Every interaction has been excellent. Would highly recommend if you are in the market for a Mini or need work done.

Amazing place and great people! They know more about Mini Coopers than anyone and I trust my car care to them and no one else! Many thanks to Jonathan, Jen, JT and Aiden! I will be a loyal customer!

Amazing Place best mini Garage in the nation John and Jen are extremely knowledgeable honest and very competent

So happy to see this garage opened and ready to service MINI Coopers. I encourage all MINI owners to get their repairs done here. The owner/mechanic is friendly and knowledgeable and really knows his MINIs!
I have since been back a few times (fortunately my 2006 MINI has been fairly sturdy). The owner diagnoses problems quickly and has saved me from getting stranded on the road with a blown clutch. He also is good about telling you when not to worry.

Extremely friendly, professional, and knowledgeable. Only complaint is the oil change is very expensive at $100

I am SO GLAD I found Crooked River!
They are helpful, kind, down to earth, and generally all around Good People. To know that I have someone knowledgeable about all the particulars of my Mini is invaluable. As soon as I got mine I took it in to checked over and oil changed. They showed me and explained the importance of an actual Mini oil filter, for example, which is clear once you see it!

I had a light come on unexpectedly and dropped in and luckily it was just an old belt— but instead of trying to convince me it was something much more expensive, he managed to get the car in later that day and got all the pieces out and checked that everything was still in working order and sent me on my way!

Part of me hates to tell anyone about how awesome they are since it might be harder to get in, but I can’t stop raving about them!

I purchased my second mini from this wonderful establishment. Even after the sale, they continued to coach me through learning this beautiful 1st generation Cooper. Still having a blast learning her insides and outs. Thank you JT!

The folks here offer great work at a fair price and they are honest about what needs done. They know the idiosyncracies of MINI and avoid off brand parts. Don't expect to ever take our Mini anywhere else so long as their doors are open.