Cruise 'n Car Wash & Lube LLC, Louisville OH

Words cannot describe my disappointment. The staff was unfriendly, and lacked any civility. The towel boys are inefficient and using dirty rags that leave streaks. The only reason I tipped them was because I felt bad they were standing in the cold, NOT because they did a good job. Service prices were extraordinarily high when anyone could easyily go down the street for the self-serve wash, for much less. Worst of all, after my truck went through the wash I began to smell a foul odor that I could only describe as cat pee. I believe this was attributed to either the old rags or rack brushes used there. I would only recommend this car wash to my enemies. #72200862733

Not too bad of a car wash, but with the hard water they certainly need better additives for bad water spots. The hand drying is appreciated but really doesn't help.

Terrible car wash people working there had attitude i didn’t tip and got home took picture
terrible

This was the worst car wash I ever had from there they never wiped off the back of my blazer dirt all around
It was just bad not sure what happened with them today but I my not go back

Got an oil change here once before
Tried 5 different times to come back. Each time they have an excuse as to why they can’t give me an oil change. Either someone’s late, or somethings broken, will not be coming back here again.

Attempted to ask about their monthly package and then asked for a single wash. The attendant miss understood me and charged for the monthly package. When I corrected the missunderstanding he gave an attitude. I challenged his attitude and he apologized. After the wash my car had a sticky substance on the exterior that was not there prior to the wash and the towels use to dry left lint all over my car. (I do not believe the attendant was responsible for the sticky substance. I only included to show their customer service).

Have always had a good experience here. Oil changes are quick, and the car washes always seem to do a good job.

Cant comment on the car wash piece but they do good work on the lube side. Great price for Full Syn and they got me in and out. Very friendly too. Recommend!

Paid for Supreme but did not do a very good job. Wheels were hardly touched and extremely dirty. Front and rear not hardly washed. Not doing a very good job. Will not return.

Pre wash side could do a lot better job not much time spent on scrubbing just spraying foam mostly even when not busy

The employees are knowledgeable and polite, and fast. Been going to them for years. Would recommend them

The oil change guys are great but the car wash guys really need training you pay for extra services that seem to never get done alot of guys are their for the paycheck and dont take any pride in their work so alot of times you leave feeling ripped off