CubeSmart Self Storage, Strongsville OH

The customer service that I really see from Kenya was absolutely amazing. However the sTRONGSVILLE Cubesmart in units on the first floor have done many damages to my units with mold and mildew along with others. Customer units items, and personal properties being destroyed, due to mold and mildew. I was very disappointed this time around when I retrieve my personal items in belongings this facility. I never had an issue with you, smart that’s why I always returned. I will say that the made things much easier customer service that I received from the young lady was amazing her upbeat attitude, and willingness to mehelp.made me feel eddies, and that the proper steps.that I was going to take would be handle. However, I would not recommend anyone to go to Cubesmart in Strongsville until they rectify the issue of the mold and mildew situation that is located on their first floor there for

Courteous, and vigilant: aware that our lock was gone the very next morning and called to follow up on it

Furniture had mold on it when we moved it out. Another person in another unit was wiping her furniture off before loading it into the moving truck and she told us hers was moldy also. There is a moisture problem at this facility.

We have had a truly terrible experience with this CubeSmart location. Our furniture got moldy within 3 months of storage and we are having difficulty communicating with the CubeSmart team for insurance reimbursement.

Excellent staff easy to work with, general manager is a great person to work with to find the right unit for you.

A good place to store everything that can stay dry if you don't mind it being on the first floor. And the price is right.

I had Mitch in Strongsville help me. Very kind and excellent service he gave. He helped price wise figure out what I needed. Would recommend his store and I like the inside heat control units

We received a call from the front desk worker to provide a tour etc. The gentleman was so nice and helpful. The place is great, secured, and great tempature controlled environment for my stuff. Also very clean.

Great customer service and facility. My wife and I walked right in and were able to view multiple units to compare size. Easy to access and very clean.

The staff was very professional, very friendly and treated me like a friend. The site was clean inside and out.

I knew my belongings were safe and the staff was always friendly and understood when I'd be a day or two late.