Custom Air Conditioning and Heating Co., Columbus OH
| Address | 935 Claycraft Rd, Columbus, OH |
| Phone | (614) 552-4822 |
| Hours | 12:00am-12:00am |
| Website | customaircolumbus.com |
| Categories | HVAC Contractor, Air Conditioning Contractor, Air Conditioning Repair Service, Air Conditioning System Supplier, Furnace Repair Service |
| Rating | 4.9 14 reviews |
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Custom Air Conditioning and Heating Co. reviews
14 Custom Air has been servicing and working on my HVAC system for years without any concerns. I would recommend them to any family or friends.
Recently, OJ was out to complete our annual heating inspection. He was friendly and courteous while completing all service checks in a timely manner.
Very fast and professional service. No heat on a Sunday. Tech had heat on within 3 hours of placing the call. Thanks Austin!
OJ Jackson serviced our A/C today. He arrived early and was very professional. He diagnosed the problem and explained the repair/replace options. OJ's customer experience skills were outstanding. I would highly recommend Custom Air and OJ.
Service today was great. OJ Jackson was courteous nice and efficient. Overall great service.
OJ was an excellent resource! He helped explain details of our humidifier that I had not heard before and provided his expertise on replacing the water pad for optimal use. He was friendly and thorough! Thank you OJ!
Sales person & service technicians were so helpful. From 30 year old broken furnace and its twin AC unit to brand new units in 4 days! Very affordable prices too!
OJ Jackson was wonderful. Nice polite and personable. Even offered to change our filter but I could not find where my husband stashed them.
Thank you to Custom Air for having a great person on the job.
Thanks to OJ Jackson our tech today. He was very professional and did a great job with our heating maintenance. We have used Custom Air for several years and have been happy with their service.
Workers are great, but today. I was told my appointment time was 9 to 11. If I hadn't called, I'd probably still be waiting. Someone changed it to 11 to 1 without my knowledge. A reminder call the day before would have cleared this up.
OJ was incredibly helpful and insightful, and taught me a lot about my system that I did not know.
The technician did a very thorough job of troubleshooting and completed the repair in a timely manner.
The service was excellent. I left a message with the service at around 8: 45pm and received a call back from the on call technician by 9pm. He arrived a little after 10pm. He diagnosed the problem, had a replacement part on the truck and was cleaned up and out the door by 11pm. I did think the cost for the part was quit high but the service will keep me as a return customer.
We’ve been customers of Custom Air for many years and have always been happy with the service and products we’ve received. Having lived in our home for 32 years, we’ve gone through a few replacements and upgrades over the years. We’ve also had a service contract every year in which a service rep comes out 2 x per year to check the system and clean the filter, and we get a small discount for the rare occasions that we need actual service. Most recently our service rep was OJ Jackson. He arrived right on time, explained everything, and was very thorough and professional. We appreciate the service we get to keep our systems working most efficiently and I highly recommend this company.
OJ serviced my furnace today including my humidifier filter replacement. Everything went smoothly. Have been a Custom Air customer for over 8 years!