CVS, Springboro OH

Slow. Typical line outgoing telephone messaging. Lots of useless information about covid, covid testing and Spanish instructions

My biggest complaint is that when I want to drive thru to pick up a prescription instead of going in and being exposed to illness or anyone sitting in the waiting area for the Minute Clinic.there is a huge line of people waiting to get the Covid test. There should be a SEPARATE line for testing and a separate line for people picking up prescriptions. Too much waiting in line. Not nearly as friendly as it used to be. But there aren't any other pharmacies really available in the area.

Never have Drugs in Stock you drop your Prescriptions off and they never have all of them in Stock I have been waiting 5 days for an Anxiety Drug to be filled this place is a big joke.

Glad to know their “healthcare professionals” know more than the worldwide medical establishment and that masks don’t work at all, according to their pharmacists.

Terrible pharmacy. Prescriptions not filled. Sometimes wrong when they are long lines. Don’t care. I am forced to use CVS by company. Do NOT use this one.drive the extra distance.

The store manager on the weekend has a very bad attitude.he was very rude to customer.will go to another drug store even if I have to drive farther.

I was told I needed a CVS card to get discounted prices on items. They didn't even offer to swipe a card. They just said sorry so I walked out. No service, no business.

I have used CVS pharmacy for 30 years over 4 locations. We recently moved to the area This is the worst managed pharmacy I’ve ever seen. No one has any idea how to manage time. Very disappointing. We live within walking distance and are switching pharmacies.

Un-Organized. Making mistakes and miscounts with my prescriptions. This pharmacy used to reach out to its customers if there was any issues with RX. They stopped doing that.
What happened? I know there was a huge changeover, but this is ridiculous. It's been long enuf for things to settle down, so I'm not going to accept that excuse. Some of the staff are very friendly and take time with you, but it seems higher ups just dont want to deal with anything.

If you want your prescriptions to not be filled when they say they will, want only a portion of your prescriptions to be filled so you can make another trip for the remaining ones, and love long waits.then by all means use them for all your pharmaceutical needs. If none of that appeals to you, then you may want to try someplace else.

They never have your prescription ready at the time they say. If they tell you an hour, that means it'll be ready in 2-3 hours (if your lucky)! The one on Whipp rd and Alex-bell are much more efficient. This one never has the same staff twice, the change over is ridiculous! Extremely disappointed!

I see negative reviews but my interaction with store was 100%. I purchased items that should have yielded extra care bucks but did not print. Called manager 'William' explained issue was told they would fix issue. I came in to store. William assisted me and fixed issue. He did exactly as stated he would to fix issue. He was nice, polite, and professional. Can not find fault for something out of the stores control but the store did correct issue so 5 stars for them! I prefer this store over my closest because they have a huge range of selection on items and have ALWAYS been nice a d courteous.

First of all, the staff is very friendly. However, our newborn was prescribed medication on Tuesday. It’s now Saturday and they just prepared his prescription after the third time I called and spoke with a representative. They stated that they are 5 days behind! This isn’t the first time it has taken them multiple days to prepare a prescription, either.

The pharmacy there is horrible! I have went there 3 times to pick up prescriptions prior to calling them in and every time there were prescriptions missing and they made me drive back out there 2 hours later to pick up the prescriptions that they didn't fill even though I definitely called them in ahead of time. Every time I call this pharmacy I get put on hold for ever. And there is a blonde woman that works in the pharmacy and she is one of the rudest people that I've ever met, I highly suggest to get your prescriptions at a different cvs because this cvs has pharmacy issues for sure!

Pharmacy is unorganized. I get a monthly prescription filled here, and have never once gotten it filled correctly or on time. They tell me it will be ready in an hour, I come back 6 hours, and they tell me it's not ready. It is an absolute joke. I kept coming here because of its location, but will now drive further every month to go to a different CVS. Hopefully they read these reviews and decide to make some major changes.

I went to cvs Springboro location to get passport photos. Tabitha helped me. As soon as I walked in she greeted me and asked if I needed any help. She was very nice and polite and gave exceptional customer service.

Worst pharmacy experience ever. Way too long to fill prescriptions. Uncaring staff. They need to go to Kroger pharmacy school to find out how to do it right.

Worst pharmacy to ever go to! The wait is horrible and they never get it right! Staff is rude including the pharmacist.take your business elsewhere

Friendly staff, but terribly busy pharmacy that takes forever to fill prescriptions and misses commitments. Fine for regular refills, but go elsewhere if you need something in a timely manner.

1. Doctor ordered prescription
2. Went to pick up and CVS said 20 minutes
3. Came back 45 minutes later and CVS said 45-60 more minutes
4. Came back 75 minutes later and CVS said they never received that order
5. Called doctor to have them send prescription to a different pharmacy
6. Insurance declined coverage because two pharmacies have same prescription
7. New pharmacy demands CVS transfer the order to new pharmacy
8. At first, CVS rejects request but eventually transfers prescription to other pharmacy
This place is a joke for a business. Please dont waste your valuable time dealing with these clowns.