CVS, Springfield OH

Out of the dozen or so prescriptions I’ve had sent here, I’ve gotten maybe three of them. Almost always I end up at CVS on E Main St, which funny enough also can fill a prescription in a quarter of the time. Not sure why this place is even open.

Miss Brenda at the pharmacy is always so kind and helpful when I pick up my prescriptions.
The pharmacy has their limited hours posted, but if I need to pick up a medication outside of those times, CVS has been able to transfer prescriptions to other CVS locations that are open.

If I could give a 0 instead of 1 star I would
for 1 the phone line is impossible to get through
for 2 they have the worst attitudes store employees and pharmacy employees
and for 3 they close and open when they want this is one of the worst pharmacies I have ever had to deal with
and 4 you never get your meds when they tell you they will be ready and when someone is sick or in pain and needs meds you are made to wait hours up to days for something you need it’s horrible

I would give this pharmacy 0 stars. Just released from hospital after having surgery andy husband went to pick up my prescriptions 3 hours before they were supposed to close. They are closed and won't be open till Monday. I can't get my prescriptions so now trying to get a hold of a Dr at 630 in the evening. That pharmacy needs shut down!

Upper Valley Pike location: store hours and pharmacy hours listed on the website are NOT correct. This is frustrating when we need a script and we go and it's closed. Also, didn't get a call or text when the script was ready, had to call. In the past I have gotten these notifications, so have learned to expect it.frustrating.

This CVS seems to be under the impression that THE MEDICATIONS THAT LITERALLY CONTRIBUTE TO THE LIVES OF OTHERS, DOES NOT MATTER!

So get this, I go into CVS located on Upper Valley Pike on a Saturday afternoon at 2: 15pm only to find that the Pharmacy was closed down. When I inquired of the front personnel/cashier I was told that THE PHARMACY WAS SHUT DOWN FOR THE WEEKENDS BECAUSE THEY ONLY HAVE ONE PHARMACIST AND SHE JUST HAD A BABY!

Now how is it that a FRANCHISED PHARMACY who knew for AT LEAST NINE MONTHS that their PHARMACIST WOULD BE INACTIVE AFTER BIRTH. DID NOT HAVE ANOTHER PHARMACIST AND STAFF to distribute MEDICATIONS THAT LITERALLY KEEP PEOPLE ALIVE?

This isn't just appalling, it is yet another example of the CVS Franchise putting Shareholder Investors before the lives that they are LEGALLY MANDATED TO MEDICALLY SUPPORT.

This conduct should be illegal, and if it isn't, it's just another example of Rich Shareholders dictating the behavior of a Health Care entity so their stock price rises.

It is just common sense that Health Care Firms (nursing homes, pharmacy retailers, Hospitals etc.) WHO ARE RESPONSIBLE FOR "DIRECT CARE AND CARE GIVING " to SICKLY CITIZENS OF AMERICA. SHOULD NOT BE PERMITTED TO BE PUBLICLY TRADED ON THE STOCK MARKET. Nursing homes and Retail Pharmaceutical Suppliers CAN ONLY RAISE THEIR STOCK BY EXPANDING THEIR STORE VOLUME OR CUTTING OVERHEAD.none of which is conducive to the direct care of a loved one.

But we live in an age of cowards who just "accept" the "in your face, what ya goin' to do about it" mentality that defines those who should be the last people on earth in charge of businesses that "NON-serve" TAXPAYING AMERICANS who have no choice concerning their health issues or those whom they love.

This type of business behavior has a motto of: "we don't care for your care, we only care about money"

If I could give less than 1 star I would. Constantly long waiting time for prescriptions. Twice now have I gone to pick up prescriptions that I’ve needed pretty bad, and they came back and said that I had already picked it up (not the case at all). After arguing about it, I was unable to get my prescription. Waiting for the final refills to run out and will be taking business elsewhere. Typically, I try to give people the benefit of the doubt, but the customer service and organization of this location has been atrocious for a while now.

Repeatedly changing hours and now closed on the weekends. Not everyone is off work during the week or off by 6pm. Why bother being open at all?

If I could give zero stars I would, this place is the worst. They have no consideration for the well being of the people who get their prescriptions filled. Its always closed on the weekends and the staff is miserable and it shows. Worst customer service, everything takes forever and no sense of urgency or responsibility towards people with health ailments.