CVS, Ashland OH

This pharmacy I thought was going to be quicker than my other pharmacy. However, 3 days later and I am still waiting on. Cough medicine for my sinus infection and bronchitis. And they still haven't felt it period do not waste your time with these guys, they are a joke.

Pharmacy will close at 6pm regardless of how many people have been waiting in the drive through. The drive thru person seemed to be intentionally slow. It took 2cars over 20minutes just to get there prescriptions. Seems very suspect.

Been trying to reach someone at the pharmacy since Thursday they just refuse to answer the phone I guess

Why do they even have a pharmacy? They never have your medication ready on time and don’t expect to ever get an answer when you call. Not sure why they have phones either. Very poor business

I checked to see when the pharmacy closed and it said 9pm. My husband was released from the hospital and so I went to CVS at 5: 20pm to pick up antibiotics, prednisone and cough medication plus 3 other scripts for him and 2 scripts for me - an antibiotic also plus Elequis, a blood thinner that I needed for this evening. When I got up to the drive through (with 6 other cars behind me) it was 5: 55pm. No one was present, rang the bell and no one came. I then drove around to the front of the store and went to the pharmacy where I was told they were not doing any more transactions. I explained I needed especially my husband's meds due to his diagnosis but was rudely told they were closed and to come back tomorrow. I hope he will be okay throughout the night and if not, I may have to think about retribution. Will not be using this CVS again!

Cvs used to be decent. But not anymore. This is by far one of the worst pharmacies there is. You cannot count on getting your prescriptions on time here. I will surely switch to Walmart

Not a reliable pharmacy anymore people are going to go into seizures, diabetic coma’s, who knows how many other things because they will not answer their phone to refill prescriptions or even work normal business hours ashland Ohio store

This pharmacy is absolutely the worst.they don't really care because people's insurances force them to go here. I'm sending all my prescriptions to Rite aid and just paying for them out of pocket.

Had the best experience at the front register yesterday. The receipt says Orion, went out of his way to be friendly & helpful to me & my mom with our coupons, extrabucks & gift cards. We haven't had a great experience at CVS for awhile so we thank you Orion!

The Ashland CVS pharmacy is the worst I have ever seen! Prescriptions are never ready when they say, they close their drive thru window quite often and their customer service is horrible! It really sucks that insurance companies force you to go there! Also there has never been a time that I haven’t had to wait at least 20 minutes in line at the drive thru to get my prescription only to be told that it’s not ready when they are the ones that set the pickup time over the phone.

Ashleigh at the pharmacy was so helpful! She was kind and went above and beyond to make my experience easy. 10/10!

Just went to CVS. Bought Eucerin lotion, and Gatorade powder packs for travel. At checkout, with my CVS rewards & instant coupon my bill was zero! Free!

Don't waste your time going to this minute clinic. The Dr. Did not listen to my daught was feeling. She was rude. Will never go back

Not sure if it's the systems or employees but something here isn't working properly. I've been without my daily medication for 3 days now because CVS "couldn't find" my prescription on a Friday afternoon. I waited until Monday to call my doctor, just for my doctor to let me know that they had called my script in the previous week and it had been confirmed. The young man at the drive through seemed slightly confused so perhaps more thorough training needs implemented.
Edited down to 1 star because this happened a second time with my toddlers medication. I spent 2 days calling between doctor and cvs and she ended up just going without the medication altogether

I was hesitant to go here because of all of the bad reviews, but from my lone experience, they were great. Probably helped that it didn't look at all busy when I got there. I used the Minute Clinic and Pharmacy, staff were friendly and helpful.