CVS, Mansfield OH

I just stopped in to CVS on Ashland Road and I just want to stay the employee that helped me her name is Destiny was the Pleasant and helpful person I have ever met in CVS. I haven't been on the side of town for a while because I moved but the CVS is really a nice store. Thank you Destiny for all your help and patience. You're much appreciated.

Terrible communication skills. We've had a couple bad experiences at this store now. Most recently we were waiting on a prescription to be back in stock for my son. I waited, calling in and checking if it was ready every couple days, only to finally find out that they never received the prescription from the doctor in the first place and it was at a different pharmacy waiting on us the whole time. I'd think that would be something they'd notice the first time I called. During all this we tried to transfer the same prescription to another pharmacy who did have it in stock. Instead of responding to the other pharmacy and explaining that they didn't have a prescription for my son the pharmacist told his staff "not to worry about it" and they instead just ignored the other pharmacy. I finally ended up figuring out where our prescription was and got it (2 weeks later) but the constant lack of helpful communication at this store wasted SO much of my time.

Chad is the only thing holding this place together. They didn’t even bother to contact me and let me know my medication was out. I’ve had nothing but issues with this place.