CVS, Brook Park OH

This is the worst CVS I have ever been too. I used to work for the company years ago too. The staff is rude, judgemental & not helpful at all. I dropped a prescription 3 days ago and it is still not ready. No, they did not need to order it. Everytime I go there it is a problem.

Horrible. Possibly the worst CVS. They take 5-6 hours to fill a prescription that was called in days ago. If you call, you'll be sitting on hold for 30 min+. The actual store is fine. Lots of things in stock, nice cashiers. But the pharmacy and pharmacy techs are the WORST.

I waited for someone to pick up the phone 2 different times today for over 30 minutes. Is this location still open?

This place is a disgrace to all other pharmacys! Ignores all incoming calls including patients refills, provider calls, insurance calls and etc. Good luck going through their drive through! You sit and wait until you cannot stand it anymore and leave! The techs and pharmacists do not go out of their way to assist you! I was told certain meds were not covered and other bs! Funny when I finally left how my new pharmacy told me they were covered! Unreal! Notified corporate twice and no change! Finally got fed up enough to get a new pharmacy! Customers should never be treated with disrespect!

Was having a pretty miserable day feeling like total garbage, so I stopped in to grab the sick day essentials and Dani was so awesome, helpful and got me laughing for the first time all day! Dani deserves a raise!

Closes at 10 p.m. Go in with prescription at 8: 55 p.m. Sorry they cant help you. I guess these are the kinda people CVS hires. Ill take my buisness elsewhere from now on. Thanks for nothing CVS.

They have the most horrible pharmacist and I don't mean Fil he is great the last eight years I been coming there and they have a wonderful management of the store she is remarkable.and love going there but I am taking my prescriptions to Walgreen.