D and P Plumbing, Batavia OH

They were sent out by American Home shield warranty company. I was told that the guy was very personable and seemed to be very detailed oriented. I waited a week and her nothing from either the warranty company or the plumber. I called American Home shield and I also called DMP and it's been 3 days and I still have not had my situation resolved. You can't leave a message due to the fact that the answering machine is not able to accept any more messages. It's been like that day in and day out. That's very unsatisfactory. If the work is done correctly, I will update my review.

FOR THE HEALTH AND SAFETY OF YOUR FAMILY! DO NOT USE THIS COMPANY!
I am writing this review, to hopefully save someone else’s family from what turned out to be a complete horror story, but in real life!
This company was the ‘assigned contractor’ from American Home Shield. From the beginning there were signs of SCAM written all over. Upon initial meeting, the proclaimed owner, stated he would give a discount if a check was written directly to him versus his company name. Weird right? Being in the position of needing a water heater, and American Home Shield sending out what was supposed to be a competent contractor the work proceeded. Things got even worse! They cut ‘Copper’ pipping out of the house without advance notification and replaced it with PVC pipping. In addition, they replaced the water heater with a lower gallon size which was not comparable to the one they removed. More antics! After speaking with the owner about the matter, several excuses and lies were provided. With being respectfully confronted about the work, he reported he would not be coming back out to fix any of the work that was done.
Even though his work was FAILED by HEALTH INSPECTORS! After failing to complete the work he was contracted to complete and creating health violations, he then proceeds to send several ‘threatening messages. ’ I will sum this up by expressing, if this company is recommended to you, run far away! The work is inadequate and dangerous, the customer service is nonexistent, they have proven to be liars and thieves!

I was assigned D and P plumbing through my HSA warranty. I was worried at first as I was previously assigned a different company who was terrible and actually caused more issues with my request. The issue continued to get worse so I requested a new company come out. D and P showed up the very next day with a team of knowledgeable plumbers who identified the issue within minutes. Turns out, they have been going around fixing issues of the previous companies mess ups! Unfortunately, they were only able to do a temporary band aid as the previous company did that bad of a job to where they couldn’t fix the problem due to stolen parts that weren’t replaceable. However, they were able to provide an explanation and tips and directions on our next steps to getting it fixed. Would use them again!

I was assigned this company by my home warranty company. They don't answer their phone, they don't respond to voicemails or emails, but they will tell you that you need to communicate better. I can't comment on their plumbing skills, but the way they manage their business - I would strongly recommend avoiding.

Don came out after I had submitted a claim thru AHS warranty company regarding an extensive leak in my basement bathroom shower / bathroom.

The first time he came out with a partner he told my wife it was just the nature of the fixture and it was residual water sitting in the pipe.

Water continued leaking. I called back and they came out again…no tools. They literally walked downstairs and looked at it and said there was no issue then left. I this leak is so extensive it fills up a 5 gallon bucket every 2 days.

Never once even touched a pipe. Just looked at it and left.

I tried getting the, back out and was told by AHS warranty company that they refused the job. Unbelievable. This guy has talked down about other plumbers poor service to me and now he is literally doing what he said they do. Very shady. Zero communication. Will not return calls. Avoid this company unless you are prepared to be disappointed and angry.