Dairy Queen Grill & Chill, Massillon OH

This was horrible I ordered three things and the guy didn’t put my ice cream on the food it was crazy

This reviews is for the DQ past Top of The Viaduct.

Food is always good. My favorite blizzard doesn't have a name apparently, but the newer folks have no idea what in talking about. It's ice cream (chocolate or Vanilla) with peanut butter swirled in with chocolate cake crumbs.

Plus I have a question: what is DQs version of a turtle sundae? Its never what we expected. Been going there for years and will continue. TY

They used a mushy, brown banana in my banana split and didn't even add the pecans I paid extra for. Disgusting.

Ordered on line did not get all I ordered. Blizzard did not have much mix in it was more or less just plain vanilla. Very dissapointed

Every time I get a blizzard it's completely pulverized. The pictures show some chunks in the ice cream, what you get is like a milk shake. It's gross and I'm done buying anything from there. No one wants some mucus consistency fluid with a couple of specks inside.

Drive thru at a stand still for 16 plus minutes.no movement in 16 minutes. Doesn't matter when u go here make sure you got time to wait a while

They're usually good but I went through the drive thru tonight and my son orders the same thing every time we go. Mint Chocolate Chip Blizzard so I ordered him a medium blizzard and when we got home he says "Eww Mom what is this!? " It was what I ordered (chocolate chip cookie dough) They gave me both the same blizzars and the receipt showed I ordered them cause they put it in their system wrong so they refuse to fix THEIR mistake

My mom had went there and the girl that served her had a bad attitude n made my mom feel like she should have left. She also had dropped lids on the floor and picked them up and placed them onto the things that were ordered which is unsanitary. And overall, the place was dirty.

Good chow, good service.
Parking lot can be troublesome due to the wrap around situation of the drive-thru.

Ordered through the drive through, they were very friendly, very accommodating and very fast with my order. I thought I would be there forever with the huge line. I was pleasantly surprised!

I got to give a huge shout out to the nice young lady working the counter. Not only did she let me in the door at 8: 59, but she was very patient with me as my phone had difficulties loading my mobile order. After she read it right from my phone and got my order to me in under 5 minutes, she had forgotten to add my cone, so she gave it to me for no charge. I'll choose this location over a location that's much closer to me just because of her.

Better food than half the fast food places out there and pretty quick considering its basically made to order.

Friendly. Normally the drive thru is steady and fast. Occasionally some one places a massive order but the staff is pretty prompt getting orders complete and accurate.

Clean, swift and quality service. Also the most delightful lady was working today. Bathrooms were also spotless.

It works when I flipped the blizzard up side down it stayed there overall very good ice cream

I stopped and got an ice cream cake for a birthday. As always the service was qu8ck and great.