Dave Fox Design Build Remodelers, Columbus OH

We are fInding years later there were some things not done correctly. It is very disappointing considering the money spent and the time that project took. To compound the problem, a second Dave Fox subcontractor tried to correct the issue and actually made the problem worse. We did find a professional company (not associated with Dave Fox) that corrected the problem and did the job correctly finally. Also, it always bothered me when a Dave Fox assistant lost my original plans for my home. I found this to be very unprofessional.

Jamie from Dave Fox contacted me regarding this review and apparently their warranty process has improved considerably. I appreciate the offer to review this issue with me. Also, aside from this issue, I have really enjoyed my beautiful kitchen, mud room and walk in pantry. Overall the experience with Dave Fox was a good one and they use the best subcontractors in the city; except for Everlasting Roofing. I was not happy with Everlasting’s work and warranty service afterwards.

We invited these guys to put a bid on our basement and half bath remodel. Unfortunately the job just wasn't for them at the time (our budget + what needed to be done correctly didn't mash). However, the professionalism of the sales rep who came out was outstanding. Knowing that we were frustrated from being denied multiple times from contractors, they helped me find cost effective solutions to complete my project. Thank you guys! You took a huge headache away!

We are thrilled with the work that Dave Fox Remodeling performed on our home! From start to finish, they communicated with us about the project and what we could expect. All the workers were very professional and skilled at their craft, and it shows. Most importantly, all were very considerate of our home and our family. We wouldn’t hesitate to use them again for other projects or recommend the company to others.

Second time we have used them for a major remodel.addition of a laundry room and garage extension and the next time was a remodel of the master bath and a closet addition.great quality work and great communication even during the virus issues.would use them again if future projects arise.

The workers are superb. Always punctual and professional. The workmanship and attention to detail is commendable. We've received many compliments on our kitchen and family room. Our project supervisor, Daryl C, is the consummate professional, always keeping us informed and explaining everything along the way. With the focus, patience and patience of Joseph and his coworker, the company's future is on solid ground. The projects taking longer than expected and a snafu with the kitchen sink were the only downsides. Overall, however we are very pleased.

EDIT: The response is misleading. As stated previously we acknowledge that Dave Fox offered to come take a look BUT it was contingent upon us paying Dave Fox for the inspection and any subsequent repairs. We had no interest in paying you to rip out your own failing installation. Dave Fox did not make it known that a WEDI system was used until after we ripped it out. WEDI was not contacted by Dave Fox until we asked them to be contacted. We appreciate the response but want to make it clear that Dave Fox's customer service was very poor and you were unwilling to do the right thing, instead you just simply hid behind the warranty and pointed fingers at others.

We recently moved into a new home that had the kitchen and the master bath remodeled by Dave Fox in 2014, this would make the remodel 5 years old. The previous owners paid around $160k for these two remodels. We quickly noticed that the living room ceiling below the master shower was being damaged by water. Our home warranty team came out and determined that the water leak was not a plumbing issue and that it was due to the shower not being properly sealed. At this point we contacted Ryan Vaughn in the warranty department at Dave Fox. He showed no concern and told us that the Dave Fox warranty is 3 years and non-transferrable. He offered to send someone out to take a look, but we would be responsible for paying even if the issue was due to their workmanship.

We decided not to pay Dave Fox twice to perform work at this point so we started ripping the tile out. There was no seal between the backer board on the wall and the backer board on the floor, only a bead of caulk that was not pressed/smoothed. We reached out to Dave Fox immediately with pictures and description of the issue. Dave Fox replied that a Wedi system was installed by a certified Wedi installer that has been installing tile for 25 years. After researching the Wedi system, we found that it is a water proofing system designed to allow contractors to cut corners. It is a 1" piece of foam board that was laid directly onto the floor joists and wall studs. No membrane was installed by Dave Fox, no sloping towards the drain, just floor joist, Wedi foam, then tile. At this time Dave Fox also stated that the reason for water leaking onto our living room ceiling was due to us not re-caulking the tile every 6-12 months. They were not able to back this claim up with any logic or documentation.

We asked Dave Fox to help research the Wedi system warranty, and to provide any documentation showing that their shower needed to be re-caulked every 6-12 months. They refused to answer any of our clarifications or provide any documentation, but Greg Reis called my wife to argue with her. He was hostile and unsympathetic, constantly interrupting her and repeatedly stating their 3 year non-transferrable warranty.

In my opinion this is not a warranty issue, it is either a manufacturing defect by Wedi, or it was not installed properly by Dave Fox. In the end we were not offered any apologies, sympathy or help from Dave Fox at all, only hostility and blame. We had to rip out all of the tile in the shower and replace moldy floor joists and wall studs. We also installed a rubber membrane, backer board and installed concrete that sloped towards the drain in our very expensive "turn-key" home. I would not recommend utilizing them as a contractor.

Awesome! Best remodeling company in the city! You get what you pay for - the best. Very professional, highly skilled craftsman. In house painter made our project shine like new. Will recommend.

They are really unprofessional I would not recommend at all, I’d save my money and goto real professionals. Waste of time.

That is a big misrepresentation. They are not general contractors just kitchen and flooring. I asked them to replace outside soffit, drywall garage and do custom shelving. They said they don't do those kind of work.

As the Dealer Representative for Custom Wood Products custom cabinetry, it has been my pleasure to work with the talented design team at Dave Fox Design Build Remodelers for more than 10 years. Their attention to detail, follow through and dedication to client satisfaction is evident in every project.

I work with Dave Fox on a daily basis. They have an amazing staff of professional, attentive and creative designers and highly qualified sales staff. They have a beautiful showroom to assist in selections to make every space special.

I've worked and continue to work with the Dave Fox team on a business/professional level. The entire team, from first point of contact once you walk through the door, to the Marketing team and Management, are a very professional group. They make you feel incredibly welcome, are generous with their time and frankly, make you feel like a welcome guest in their home. I thoroughly enjoy working with the Dave Fox team as they are wonderful, valued partners and always effort to make a relationship a win-win for all involved.

Not only will your new space be fabulous, you will be working with honest and trustworthy people! Best of Best!

What is nice about doing business with Courtney and Dave Fox is you can always count on a professional and straight forward experience. The consultations, presentations and environment that I have been a part of at Dave Fox have always been great.

I can not begin to express my love and appreciation for Dave Fox Builders. We have now had two projects completed and each went as smoothly as could be expected. The team is extremely well organized and communication is excellent. Their attention to detail and quality of work is above reproach. To our astonishment, they gave us timelines which they adhered to and both projects even finished on time. They handled every issue that arose and were more than willing to make the situation right if it didn't go as planned. Faith, our designer held our hand every step of the way, leading us to a design that we love, that totally fits our personality and lifestyle despite us not having one clue where to even begin. We can't recommend Dave Fox enough. They are worth every penny!

To me. Dave Fox is just the best of the best. It takes about 30-seconds in their showroom and you can just see and feel that these guys ooze legit level quality. Every team member I met is someone you'd feel totally great having in your home. You can have logical conversations with them. And know it's a "we're going to do this right no matter what" type relationship. They're just the best.

I've been working with Dave Fox Design Build Remodelers for 5+ years. What a wonderful company! The entire staff is friendly and very professional. Their work just keeps getting more spectacular.

Had this company quote a kitchen remodel. Came out to my house and spoke with my wife. Apparently they had done a lot of the work with the previous owner prior to us buying. Needless to say they were arrogant and ended up quoting use $250k to remodel the kitchen not too mention they also told her that we would probably go over that number.we received 4 more quotes with every other quote being less than a third of Dave Fox.

After much research and multiple bids, we chose Dave Fox Remodeling and were thrilled with that decision. They did a huge remodel on our basement and it was important that we hired a reputable, established company with a great track record because of the extensive project it was going to be. They made a complex remodel project move along as easily and seamlessly as possible, clearly communicating upfront so there were no surprises. They do beautiful work and, in fact, we just referred Dave Fox Remodeling to friends who wanted to schedule a consultation with them after seeing our remodeled basement and master bath. (After such a great experience with our basement remodel, we hired them to remodel our master bath which was a much smaller project but the transformation was just as stunning.) They treated both projects - large and small - with the same level of importance and professionalism. Also, we interacted with many different members of the "Dave Fox Team" and every one of them was professional, knowledgeable and super nice, which is really important since they're coming into your home every day during a project! We would rehire Dave Fox again in a heartbeat if we decide to remodel any other spaces in our home.

Will not even give a written estimate of a projects price without a $500 to $3,500 "retainer fee. "