Dave's, Cleveland Heights OH

Never Again. Horrible customer service period. No cashier seem to want to check out customers, they primary job. I was complaining about my cashier, going extremely slow, like me being there to pay for my groceries was an inconvenience to him, while another customer was complaining that the cashier was just throwing their groceries. Been there before, at Dave's Supermarket. I make the long drive elsewhere.

This is a five star grocery store for an inner ring suburb. The reason is because it’s full service. I prefer the new Dave’s on Chester, but if you’re in the Heights this one will do.

Dave's Market always has fresh food and well stocked shelves in a very clean market. The staff is always helpful and their cashiers are always smiling. We are so thankful to have them in our community!

I always go there to buy the strawberry cake but every time I buy it and get it home I eat a slice. Meanwhile. I bit on something hard. I took it out of my mouth and looked at it but could not tell what it was. I even tried a magnifying glass.still did not know. I almost broke my teeth! Do the store make their own cakes in the back?

I bought two 10lb bags of legs quarters and they were rotten so beautiful when buying stuff from this location

The only problem my husband and i is with the floor crew the have absolutely no consideration for us customers. They are very rude and will not answer your questions. I really enjoy shopping at Dave's it's covenant because it's across the road my grandbabies and i can walk there at severance center in Cleveland Heights. Your deli is awesome especially the workers your bakery and workers are wonderful and the cashiers are so friendly and attentive but the people that runs thr floor is just disrespectful. I have stopped my 70 year old aunt from going in wiyh me because im afraid of what she my tell them where to go because she was coming home in tears. Don't get me wrong i love Dave's but the people that's a different story.

I love going to this store. I can get in and out quickly while shopping. The meat is always fresh and the shelves are normally stocked.

Worst customer service I’ve ever seen.it’s right by my house but I try not to go because it puts my in a bad mood every time I come. The staff are rude and instead of telling me what my total is they sit there and text waiting for me to swipe my card. I’ve never been greeted or even spoken to by any cashier I’ve ever had

Security guard and manager allowed a grown man to harass my 15yr old. Daughter and forces her to give him money after following her in the parking lot. The guard seemed to be afraid to help.

Store closed at 6: 00 instead of 9: 00 which is what you hear when you call the store. At 5: 35, I was snarkily told that the deli closes at 6: 00. When I said it's not 6: 00, I was told in a nasty tone they were closed. I moved on to the frozen fish but was still able to hear this same clerk rudely tell 3 more people the deli was closed.

I understand why the store closed early but maybe they should change their recording to reflect those hours. Definitely, customers should be told in a respectful tone.

Worst experience, All the people are shopping but he came to me and said not allowed to shop after 9, I asked why, he said the store was closed I am not allowed, In the website they mentioned it was open till 10
and I was there by 9.03. I don’t know the reason but worst experience. They employee said I can shop but the guy said I am the manager They should listen to him.

I like shopping at Dave this time of the month they have a very good selection on sale this time of the month

Dont go to the deli and ask for saucemeat, lord the women acted like i asked her to cut a dead body!

Slow service and rudeness are normal at this location. Although I'm within walking distance of, this store, I usually drive the 4 miles to the Richmond rd. Location or shop Zagaras which is also further away. Poorly trained is, an apt description of customer service

This one is pretty big. Some things are cheaper others more expensive but that's how all grocery stores work. They have clearance which I am always fond of. They have a lot of choice. I was a bit disappointed with the bakery so that would be my main complaint. Cakes were smooshed or not completely frosted. Lots of meat and fish choice and a well sized produce section. It wasn't close to my favorite grocery store but it has a lot to offer

Dave's is in my neighbourhood, and I often grab my backpack and go there on foot just for the sake of walking couple miles.
Good bakery smells of bread. Due to having butchers, meat department has good assortment of beef, pork, veal and lamb, and if you are on a budget, you may always hunt for manager price (which is reduced) or sales. Among prepacked chicken produce I favour Fryer chicken items which are lean and cheap. And they carry a lot of nontraditional meat items like beef tongues and beef and pork feet. Dely section carry a lot of salads, cheeses and hams. My favourite is Boar Head produce, because it's all natural. As for froot and vegetables -they are good, but what I like about this store is that due to their connection to locals farmers during summer and fall they sell a lot of vegetables and and apples locally grown just for 99 c. /lb. Ofcourse there are more to this store, but I mentioned only part of it.

HORRIBLE prices. You can go down the street to Marc's and get most things for like 2/3rds of the price. Also the cashier's absolutely hate their jobs and give you dirty looks, without even saying a word or "hi" or "thank you. "

I love shopping at this store. It has a wonderful selection of items to choose from. The staff is very helpful and friendly.

Sold me some cooked so har chicken wing dings giving me trouble taking them back, she knew those wings was tp.hsrd to sell to anyone. Other than that the young MAN that checked me out was very polite.

This location has rotated through a few different owners, from Finast to Tops, and it was never that great, even at first with Dave's.
However, after writing the company about this location, I found that they took my advice to heart.
They began catering more to the people in the area: retirees, families, and the large Jewish community, by offering a selection of quality products at a decent price. They also do not hire teenagers for all their staff, but rather hire folks from within the community who do a good job, and have the benefit of experience. As a result, you walk in to a grocery store run by adults. The benefit to this is a clean store that's well run and has the benefit of self-management. If you are polite when you address the staff, you get treated well, and sometimes even when you're just clearly lost or exasperated, the staff are on the ball enough to help you out with such minimal effort on their part.
It makes you feel good to have stopped by and to have been a patron of their store. The staff take pride in their work and their business, because they live there, and you're a neighbor. It sounds so silly to explain it as such, but most supermarkets need to learn from this example: hire locals and more mature folks and you will get a better store. I have nothing against hiring younger people, as long as they are willing to learn.
If this store doesn't pay a living wage, and give good benefits, I would be surprised.