Dayton Gastroenterology - Sylvania, Beavercreek OH

I've had many issues with the office staff.the first time I was willing to write off as anyone could have a bad day.the second time? Seems like they make a habit of it. I am the only patient here that's a young woman of color and I'm a veteran, but either way. I'm uncomfortable.

I have seen both Dr. Loughlin and Dr. Gorsky. Both are very professional and willing to spend time answering questions. I had several procedures performed and although due to Covid-19 there were some mix ups and scheduling errors, the office manager, Annie, was extremely helpful and professional. Both the person who answered my call the day of the originally scheduled procedure, and Annie were quickly on the task and attentive to my needs as soon as the situation presented itself. They sincerely cared about my situation and did everything they could to help. Handling a delicate situation the way that they did deserves a five star review for sure. I would definitely recommend this office!

I find this office very rude, unfriendly and definitely NOT patient friendly. I would not use or recommend this outfit to anyone! This is a medical factory, not a medical practice. Upon complete of two procedures, a very general conversation took place while still under the influence of the anesthesia. Recommendations ever made with no reason or explanation as to why.

The people there are nice. As for trying to get a call back about a issue with abdominal pain and have an ulcer. I have called 3 times this past week and called again and left messages and have not received a call.

Saw DR Bupaul for GI problems. He was more than willing to treat me at first. I agreed and complied with everything he instructed me to do. Drank the prep did the endoscopy colonoscopy they did biopsies both ways. Found lesions and hiatal hernia. Less than 24 hours after discharge i had severe pain in my belly and chest so i called the office for help. The nurse talked to me like i was some drug addict and when i was in tears i said the words" jeus help me" she yelled at me not to cuss at her. Funny when i go to church they do not consider Jesus a cuss word.so they told me to seek OTHER DR for the pain. Which i did. I went to the ER. They gave me a GI coctail (not narcotics like they thought i was asking for) which within 5 minutes relieved the pain and heart attack sensation. So I PAY for another DR to do what HIS office SHOULD have been able to do. I was NOT asking for Drugs. Just HELP and relief. My suggestion is to find another DR. This one will happily torture you and get off on letting you SUFFER afterwards!

Very uninterested in returning calls or understanding even the basics of reasonable patient care. If you have anything more serious than a hangover go somewhere where they care about your well being.

Terrible customer service, the receptionist hung up on me when I asked about acquiring medical records.

I unfortunately found the office receptionists and scheduling agents to be very impolite, with attitudes that suggest they are inconvenienced to deal with patients. The one scheduling agent I did deal with was happy to let me go to a different practice altogether rather than help me see a physician.

More importantly, the new office procedures allow for physicians to take notes of the consultation on a laptio during the consultation. As a result, the interaction with the physician was not very personal and felt very transactional.

I will not return to this practice.

On 6-5-17 Dr. Walsh performed a colonoscopy on me. I have been seeing Dr. Walsh for stomach pains. After he performed the procedure on 6-5-17 I again asked about the bad stomach pians. He got very upset with me for asking again and told me to take tylonal for the pain and he would discuss it with me when he returned form his vaction. Pains was so bad I went to the emergency room and I was admitted to the hospital. A ct scan was done and it showed a blockage in my small intestine which required a resection of the intestine and it showd I had cancer. STAY AWAY FROM DR. WALSH. He does not listen to his patients. I guess he was more concern about his vaction then with the pain I was having. STAY AWAY FROM THIS DOCTOR.

Had a colonoscopy done last week and everything turned out fine! Saw the doctor and the anesthesiologist before, immediately prior to and after the procedure. All staff was extremely courteous. Tiffany stands out as she met me in the waiting room, spoke kindly and got me started. Thanks to all.

Have been with this practice along with other family members. Receptionist can busy. Currently they have someone to help during any wait time. Doctor assistant returns my call within 24 hours. Usually the same day. Billing department kind and freindly.

Great staff, very professional, recently had an endoscopic procedure performed by Dr. Ali (I believe that's the correct spelling of his name) and could not have asked for a better experience. You guys are awesome!