Decorator's Den, Zanesville OH

They have a wide selection of flooring and the lady who helped us was very nice.

Absolutely horrible the blonde haired lady with glasses treated me like I was interrupting her would not discuss prices, talked under her breath made rude comments sounding like she was being nice but clearly not! I would not recommend them to anyone especially if you have a disability!

The sales woman was very helpful, patient and professional I would highly recommend them

Called to inquire about remnants and was talked to in a very condescending way. Very clear they did not want to install carpet in our rental units.

From the Sale to the Install, We couldn’t be happier. Sales took the time to explain and educate us on the different types and brands of flooring. Be prepared to wait if you need to order. With Covid, it will take time. Doesn’t matter who you order it through, it will take time to get what you want.

The Measuring and quote - We had 3 different local flooring companies stop out to measure and see how it would be installed. The install was more important to us than the price. First company said they would just leave our old flooring down and go over it and wouldn’t remove our 6” Oak trim due to the fear of cracking it. The second group also insisted on using quarter round and not removing the trim.

The owner of Decorator Den stopped out to Measure and the first thing out of his mouth was “ You want to remove this base instead of just using Quarter round right? ” This is what the others should have been doing as well.

Once the flooring arrived, we scheduled the installers and they were prompt and very professional. Overall, the entire team did a great job.

I had these guys lay planking flooring in my kitchen, dining room, and master bath. Not only were the installers friendl & honesth ones did an amazing job! They WILL be doing the rest of my home with carpet as soon as they can put me on their schedule! GREAT COMPANY!