Defiance Optometric Group

Jul 15,2023. You have two female receptionist staff there today - both are useless! The blond didn't want to get her LAZY rude tail up to go pull a pair of glasses. I was told only 1 person of the 3 that were there could pull glasses. After waiting 5 minutes the blond haired lady finally got her tail up and got the glasses. If they hate their job - find a different one.

If you want a personal experience I would go here. They have a small to medium collection of frames on showcase so it can seem tough to find the right pair. But the staff have a great ability to find a collection of frames that would fit you. Along with having great personalities! The Doctor is very knowledgeable and helpful. Would highly recommend if you want to stay local!

This has been our eye care specialist for over 20 yrs. With the new team in there now, our family will never go back.

Shady people! They’ll tell you you can get a refund once you get insurance then once you get your insurance back they act like that conversation never happened. I’m out $160 for contacts that I couldn’t wear without seeing double and couldn’t drive with them. They wouldn’t even bother with a partial refund and just said “oh we can’t back that up”. Really? Money hungry people that just sit in chairs all day, barely answer the phone, and can’t even give out a good prescription. I wouldn’t trust these people and if they make claims like this, record it! They’ll lie and say they never had it with you!