Domino's Pizza, Bellaire OH

I do not know his name and I am upset that I didn't ask but the gentleman that met me at my car with my food was awesome! Not only was he personable and professional he also had similar taste in media. I don't think I have ever came here and had felt like the people didn't want to be at work. Always friendly and always smiling. I got my food about 6pm.

I order from this dominos literally twice a week. I order online all the time, I have an account and have never before had any issues. Tonight I placed my online order, used my points to add a free pizza, and it said delivery in 28 minutes. An hour and a half later I call them just to be told they cancelled my order bc they couldn't find my apartment. Again, I order online and on the phone from there all the time, and suddenly tonight they can't find my apartment. Not only that, but I didn't get the points back for my free pizza I'll no longer be getting. When I called, the lady was rude, short tempered, and had a bad attitude. My address shows up when I call, bc it's in their computer, and it's on my online account. There was no reason they couldn't find my apartment. Awful service, and now it's almost 9 on a school night n I have 5 hungry kids to feed.

I have always had a great experience with this Domino’s! Great food, prepared how I ordered it. Love the App. Earned a free pizza today!

Ordered a week in advance for a preschool party. When I got there the manager told me oh we haven’t even started your order yet, we have been busy! Then another employee came in and asked if I was waiting on the 5XL pizza, I said yes and asked her if I they were cut in 12 smaller pieces. She looked in the box and said, no! I told her when I called I asked that 3 of the 5 be cut into 12 pcs instead of 6 and they said yes. That employee began to grill me on who I talked to and I pointed the other lady in the store. She asked me how do you know it was her, I said it sounded like her! She went off in me saying, oh how did you know it was her, I said it sounded like her. She got smart and said oh so now you identify people by their voice? I said well she is the manger and the person I spoke to told me they were the manager. She said we have 5 managers. So rude to customers and I had to ask several times for a top manager number. The number they game me went straight to a busy notification. I called corporate and explain what happened. 81.00 order and we will never give them out business again! Side note, the manager was not rude just the delivery driver!