Donatos Pizza, Springfield OH

Ordering online went smoothly, pizza got to my house around the time it was quoted to.
Well that's the only good parts, when the delivery person got here, she wanted me to pay when I had already paid online. They apparently got a call from me saying that I wanted them to cancel the transaction due to not having enough money on the card. Then they proceeded to tell me that they confirmed the card number, address and name with someone who WASNT me. I had to cancel my current card and order another one, just in case whoever they confirmed MY card number with decided to try to take MY money.
I'm very disappointed in their service. I believe I should be reimbursed the amount I paid to order a new debit card.
I could use legal action with them confirming my card number and everything else with someone who wasn't me.

Donatos is great, but I have had issues of really long wait times when picking up pizza here, multiple times over the last 3 months. Hopefully they speed it up, but pizza (if you get the right order) is great.

Little pricey for pizza, but worth it every now and then. Clean restaurant and friendly service.

The very best pizza in Springfield Ohio north limestone St I drive from New Carlisle to get it love it

They can't understand me saying the address CLEARLY 4 times. Took my money out the card and didn't bother to call back after they couldn't find the address they entered.

I ordered 2 medium pizzas with extra cheese (on the pizza). We got some kind of cheese sauce on the side.

I love this place because they're providing quality pizzas at reasonable prices. I love Donatos

Great pizza! Everyone that was working there was very cautious and professional. Very clean. Nice eat in area.

My pizza and wings were both burnt and Disgusting. Waited over an hour for delivery and when I called and talked to Kayla the manager she said " she didn't cut the pizza so it's not get fault" I was shocked at her response. I won't be ordering again!

This was our first time ever eating at Donatos and EVERYTHING about our experience was FANTASTIC. The food and service was excellent. We will definitely be going back.

Great food and great service. We were here on the 10th and the manager was extremely friendly. Highly recommended

The team here is always friendly. Rather by phone or in person they go above and beyond to make sure your interaction is pleasant.

The food was hot even though it was a large order but one of the pizzas was burnt. The staff was helpful and friendly. The amount of time was good for the amount of food we got.

The worst location I have been top. Horrible service waited one hour for to subs a pizza and order of wings. If you can avoid this location you should

Good food. Great, friendly service. My only complaint would be one of the cashiers. Aside from her, everyone else was polite. Very clean.

Won't accept Debit Card over the phone for delivery orders. They deliver to the address if you call over the phone, but can't place order online due to the address being out of area.

Drove into town to visit my brother who delivers popular walking tours and has been a part of the community fighting to make Springfield better for 15 years. Was told that they wouldn’t deliver because we “live in the ghetto”. Awesome.

I must say, I absolutely love Donatos but today was a really bad experience. I’m 2 mins down the street. Ordered a pep pizza for delivery and it took over an hour to receive and the pizza was cold as could be. Very disappointing!

Good pizza and salad. Wish the portions were bigger. The staff is very entertaining. If you dine in, be prepared for dinner and a comedy show. I gave 4 stars, 3 star food, but 5 star staff.

Ohio cuts a round pizza into squares. Donatos.he called me back when i ordered it.i guess to give me a piece of his mind.well. I politley told him he was an idiot to handle a customer request this way.wont order there anymore.shame.good tasting buffalo chicken pizza.pizza stinks here in Ohio.florida. Omg.exasperating.just cut the round pizza in triangles.its like i cut his.off