Dutro Nissan, Zanesville OH

I setup an appointment online, then spoke to Andy on the phone about my car and it's issues. Took the day off work, and brought my car in. Confirmed make and model. After 2 hours of waiting I was told they were not certified to do warranty work on hybrids. In thanks for the waste of time, gas, and a day off.

Did not coordinate appointment properly.fixed emergency somewhat, but not original issues.have to have vehicle down there again this week. Vehicle blows a lot of exhaust smoke on increased engine load or any startup.

Friendly service, comfortable waiting room with outlets for phones and computers. I wish the wifi password would've been in the waiting room, because I really didn't want to go and search for an employee for it.
I used my hot spot, so everything worked out fine. They told me it would take 2 hours to do the job and it took just that. Great visit!

Having my car serviced is always a pleasant experience. A comfortable place to wait with WIFI, beverages and snacks if you're so inclined.

I had a wonderful experience at Dutro Ford Nissan. Corey was a great salesman. He made to buy experience very easy.

We were there for 5 hours waiting on paper work. My wife and I had to leave and get something to eat, then came back and waited another hour and a half. Then on Friday after burying my father I had to rush home to sign some papers that were missed, instead of spending time with my family. Our salesman was nice but the finance department is sorely lacking.

I had my 6 month service done, and thanks to Dutro's extremely large and modern facility, I was able to wait comfortably and safely. There was plenty of seating areas to permit physical distancing, and all employees (but not all customers) were wearing masks and staying at a distance. I realize in this day and age there are a lot of self-serving people who think it is their right to put other people in jeopardy for their own satisfaction.

I had an excellent experience with Dutro Nissan, Tim and the rest of the crew took great care of me and made sure I got into the car I was looking at.

The salesman Ryan Murphy made it one of the best car buying experiences.he was very friendly, knowledgeable and very helpful.he made the experience enjoyable.thank you

Shawn was very knowledgeable and pleasant. I will recommend him to anyone wanting to purchase a vehicle.

Completed the work quickly while keeping me informed. I enjoyed the waiting area which included well needed free coffee.

Eddie at Dutro is awesome. He helped us find a great and safe car for my 16 year old daughter. I feel better about putting her on the road with all the safety feit has to offer

We were very busy and Shawn worked hard to get us out car very quickly! He worked right around our schedules. And introduced us to some of the staff.

The experience of salesman Mark Winland was the reason for going to Dutro. He has worked there many years and is quite knowledgable.

Sales Manager was very rude and unprofessional! Which cost the salesperson a sale. Went to another Nissan Dealership and spent $30,000 two hours later. Thanks!