Eastgate Wine & Spirits, Cincinnati OH

I've lived in the area and have been coming here for 3 years now, and ever since the owner stopped working the counter it has gone massively downhill. The younger gentleman is rude and can barely speak English, and now they charge 4% to use a card. When asked why the percentage is so high, the younger gentleman laughed and promptly rang me out with no response. This is the last time I will be coming here.

The owner is very sweet, the younger male that works here is terrible. He is rude and nasty every time I am in here.

Don't try to use the bathroom there. I've been going for a few months for my drinks of choice. I'm at the counter purchasing a few products and I asked to use the bathroom and I was told no I couldn't. That's the last time I will purchase anything from there.

I go here almost everyday since I live next door, the owner always knows what I want and is super helpful. If the ATM is out of money he puts more in it for me. The other employees who work there occasionally are nice as well.

Extremely horrible customer service! Cashier was impatient because I was counting coins to give him the exact amount, there were no other customers and he complained he couldn’t sell anything to me because I was using too many coins. Aren’t coins money? I guess they must be doing really well to scare away a regular customer. His sense of entitlement is ridiculous! You’re in America, dude!

I went to this place practically every day before they moved location about half a mile down the road. Now I've gone there probably 7 time in 1 month and 5 out of the 7 times they were closed when they were supposed to open or they're way of accepting payment wast working or they just told me they weren't ready for customers yet. Hopefully they get everything sorted out. If they moved to a bigger location they were obviously making good profits, I don't understand the store now
I'm heading there now well see if I can make a trasnaction.