Eddie Bauer Fulfillment Services, Groveport OH

As a former employee avoid working with sandy sign up for different departments when you apply this woman makes the work environment difficult and hostile and comfortable to be in I suggest working sorting or down stairs packing not up stairs and if you opt to do so may God be with you

Loved working here, would still be there if they wouldn't have changed my hours! The bus line shuts down at 10pm they scheduled me to 11

Eddie Bauer send via FedEx and postal service, which have been extremely frustrating and lost multiple packages! I will not purchase any more Eddie Bauer products!

Purchased 2 pairs of the same shorts (in 2 different colors) on 3-16-2020.
Received the items on 3-23-2020. Too tight, therefore returned both.
Printed the return label from their website and hand-delivered the package to local PO (3-24-2020).
Tracking shows the item picked up by Fed Ex on 3-25-2020.
Today is 4-22-2020. No communication from EB about the return being processed and no refund.
Impossible to call or use chat feature, so, I sent three emails (on 3 dates) via the Contact Us page. Their response is a generic "give us time" message. Nothing specific about my particular return. I can't be the only customer with this experience.

RIP offs horrible company to work for. Owed me money made fake promises then when I pressed the issue fired me.

Absolutely horrible ever since they teamed up with Focus workforce management. I've worked there for approximately 5 weeks I never been late or absent and was the hardest working associate in my division and was fired for allegedly clocking different individuals in and out LOL but I knew no one there to even do so. Wouldn't tell me who I supposedly was clocking in and out and refused to show me the video surveillance of me doing so smh!

Do they pay people $15.00 to $17.00 dollars a hour here my husband is up there now applying for a position here

Every since they had focus workforce management they have been unprofessional and always have problems with paying people and cheat people out of there money and this place is ghetto.

It's a nice place to work if you have bills to pay and want to work only grown people apply who are serious about working

Racist staff in the warehouse. I used to work there. It's highschool all over. Cliques, teachers pets. They got it all.

I have shopped at Eddie Bauer for several years and never had a problem with purchases or returns till this year. I placed an order online for 4 flannel shirts for my husband a few months ago. I also needed some new long sleeved V-neck shirts and couldn't find any colors that I wanted online so I called the Peoria IL store, the closest store to my house, and talked to Jeanette who advised me that they had 3 of the colors I wanted. I gave her my credit card number and she shipped them to me but when I received them, they were crew neck. By then my husband got his flannel shirts but they were too small. I called Jeanette at the Peoria store and she said I could return them with the flannel shirts, which I did. I also included all the appropriate paperwork-receipt and reason for return. I received credit for the flannel shirts on my credit card account but not the 3 long sleeved shirts so I emailed their Customer Care department. I received an email back stating that I would get the missing credit in 10 business days. I did not receive that credit so I called the Customer Care department and talked to Terri B who advised me that they did not have record of receiving those three shirts so they could not give me my $47.81 back. I requested a manager and she said she would refer the issue to one and call me back. I didn't receive a call back so I call the Customer Care department back again and was informed that per the manager, since they didn't have the shirts, they couldn't credit my account. I asked her what I was supposed to do and she suggested I call the Peoria store. I did that and spoke to Emily and she said that I should call the Customer Care department and I explained to her that I had already done that. I requested that she escalate the problem to her manager and she said she would. She didn't call me back so I called her and she basically said the same thing as the reps at the Customer Care department, that they couldn't give me credit because they didn't have the shirts. Anyway, they had to have received the 3 crew neck long sleeved shirts because they received the flannel shirts in the same package and credited me for those. First I was shipped the incorrect product and now have lost the full purchase price of $47.81. Not good customer service at all.

Weird hours. Horrible training and management, no chance at moving up, boring and uneventful work. If you like picking up a shirt and putting in a box this is the place for you, if you have any sort of intelligence and brain power, go somewhere else

My God this place sucks, underpaid and over price items, need to look into pay increases if they can ever afford it

WORSE PLACE TO WORK. CALL CENTER SUPERVISOR SHOWS FAVORITISM. WILL FIRE THE PEOPLE WHO WORK HARD AND KEEP THE ONES THAT DON'T. THEY DON'T FOLLOW THE POINT SYSTEM AT ALL. THEY WILL FIRE ONE PERSON OVER POINTS BUT NOT OTHERS. THEY HAVE BED BUGS! THEY TAPE OFF THE PLACES THEY SEE THEM AND JUST GO WITH IT. THERE'S A LOT MORE
THEY DESERVE NO STARS AT ALL.
DON'T WORK HERE!

The people in the hiring office (specifically the guy) was just plain rude. I am glad that I don't have to work here and feel bad for the people who do.

VERY BAD PLACE FOR UNLOADING, WAS WAITING THERE FOR TWO DAYS. They don't even deserve one star. DON'T GO THERE

I work here. My boss is really great with a great personality. He likes to joke around some times. I really like my job and the people I with.

Don't apply worst place to work don't even waste your time. Nobody ever have your back, people quick to go tell on you. And everyday to be working different hours

My greatest experience about Eddie Bauer or my previous & current employers is that, they are not just an ordinary people, but rather great leaders with Divine Wisdom; who are willingly teaching spiritually.