El Rancho Grande - West Chester, West Chester Township OH

Always amazing food, drinks, and service! A great place to enjoy delicious Mexican food! Highly recommended!

It was an Amazing Space but it had no Air! It was to Hot to enjoy our meal 100 Degrees outside 85 Degrees Inside. Margarita was Poppin!

Arrived they sat me down and for ten minutes no one came by a waitress Leto coming by attending a table next to me. But never acknowledge me. So I wet the up to the register and asked if i could be served and the mngr apologized and she took my order. She even didn’t charge me for the cheese dip. Food came out everything look good. Went to the restroom came back and they have removed my beans and rice and just left the steak for me to finish. I asked why didn’t they take my steak they took my beans and rice and tortillas. She apologized again and said she would bring them back out. I asked her for just my ticked. Vary unprofessional staff. Like they didn’t feel like being their today.

This is our favorite Mexican Restaurant. Always love their food, friendly staff and reasonable prices.

Was not very busy at the time we went. Seated right away! Service was friendly, appreciated their patience while we looked over the menu. (it took us awhile. LoL) as soon we order, the food came out so fast. I had the Chicken, steak and shrimp fajitas, it came out sizzling hot. He had chimichangas, said it was good.

This place used to be good but lately, they are definitely losing quality while raising prices! The customer service is also lacking, find a hair in your food and they barely say sorry.

The waitress Miriam was extremely pleasant and helpful in deciding what to order for lunch. She recommended the #17 Steak Burrito. It was absolutely delicious! Such a fun atmosphere and great food. I can’t wait to come back!

Over the last 3 years, I have eaten here at least 15 times or more: It has always been good: But i really want to compliment the new ownership as the new manager Melissa took it over the top: Very personal and very customer driven: When you have great food and a caring staff that truly wants to ensure the customers are satisfied, you have the best of both worlds: I will definitely be back and I encourage all of you to support this location:

We eat here occasionally and always have a nice dinner. The restaurant is nicely decorated and the staff are friendly and attentive. We shared a large pitcher of house margaritas while enjoying the warm chips and salsa. I ordered the Jalisco Special with chicken and it was served still sizzling and bubbling on a cast iron skillet. It was very good. My wife really enjoyed her food too. Our server took good care of us and was very pleasant.

We ordered to go. They said it would take about 10 minutes and it was less than that and we had our food. It was really good. I will definitely be back.

The food and atmosphere is nice. The service is efficient.

The problem with them is that if you sign up for their rewards program they will hound you for months asking you for a review. I will probably just go to El Trompo, because they will leave you alone after you leave.

I am a veteran and I find it Insulting to see the restaurant workers all wearing uniforms that have the Mexican Flag OVER the top and above the American Flag. This is America NOT Mexico. You would NOT see this kind of disrespect in Mexico by an American restaurant.

Stopped in mid afternoon on a Sunday, our first time. Terrific food, fresh, hot, good quality … we would recommend and will be back.

I ordered, Pollo Loco, chicken so soft in cheese sauce and great combined with rice and vegetables. Never liked zucchini, but here even zucchini taste good.

Wow… what a great place… food was fabulous, very good! Never been here before but if I’m back in the area I would make a point to stop in again.

Friendly staff but the food small portioned and the queso was cold and clumpy. This location only

The food was delicious. The service was good. A bit expensive for what it was but it was good