Enterprise Rent-A-Car, Powell OH

Left me waiting (with in appointment pick up time) for 50 mins. Gave me a car that had been smoked in, 1/2 tank gas and broken windshield wipers. Not an awesome experience

The best experience I have ever had is how I would describe my encounter with this business. And it's because of Abby! Not anything else! My story started with me going to my local enterprise location in Delaware ohio where my insurance company had made a reservation for me. Unfortunately because of some confusion with the manager at this location, he told me he didn't have a car for me. I called the powell ohio office and spoke with Abby. She not only had a car available for me, she found my reservation that was sent to the Delaware ohio location. She pulled the reservation into her stores database and the rest is history right? No! Abby apologized for the mixup at the Delaware store, and she took great care of me throughout the process. She even called me the next day to make sure I was completely satisfied? Wow is all I have to say.

I originally thought Abby was the manager because she was managing the team to get my car ready Pronto! And when I saw her helping the gentleman wash and dry my car, I knew she was the manager and asked her how long she has been the manager of this store? She's not even the manager. Yet she operated the store like she was. Enterprise has a found a diamond in the rough in Abby and should consider her for training others in your company on how to treat customers like they are Gold! Kudos to management for having such a great Brand Ambassador for your company and your brand!

Mike Gale

Reserved 15 passenger vans 5 months in advance of trip and was informed 4 days before leaving they don’t carry any and wouldn’t be able to fulfill the reservation. Should have contacted us sooner rather than leaving us hanging last minute.

The best place to rent car, professional helpfull people, I m very satisfied with their service and very thankful to Dominic who was helping me during my reservation

Manager and Representatives here are very friendly and they take good care of customers.

I wanted a rental car for couple days while my car was in the body shop and This location was extremely friendly and always accommodating my needs. Especially the location manager is very helpful. If you need a good car with wonderful service from enterprise this is the place to go.

I needed a rental car for a few days while my car was in the body shop. This location was extremely friendly and accommodating to my needs. They picked me up from the shop, alleviating the need for someone to go with me. Once my repairs were complete, I left the car at the repair shop and they took care of the rest. If you need a car for any amount of time, this is the place to go.