Enterprise Roofing, Dayton OH

We were very satisfied with our experience with Enterprise Roofing. Our sales contact Micah was very knowledgeable and professional. The install was seamless and their employees workmanship impeccable! We were also pleased with the clean up after the project was completed. This is our 2nd roof with Enterprise Roofing (our 1st 20 years ago) and would use for a third time.

Enterprise, 100% is the best roofing company I’ve ever worked with. Todd & the crew have replaced several buildings for me over the years and can not be more pleased with workmanship and value.

Great price and service for my garage roof replacement. Had it done and dusted in under 6 hours. Cleaned up afterwards and quality work!

Very professional- quality work - and workers - replaced roof and rebuilt around the chimney. Done in two days. Also replaced all spouting last year. Highly recommend them!

Edit for owner's response:

The owner's response reinforces all issues stated in my original review and proves that Enterprise is not concerned with their quality of work. Enterprise operates on the assumption that all customers will blindly trust them to complete the work correctly and in a professional manner, but their actions clearly prove that they cannot be trusted. A properly installed roof is the most important item on the exterior of your home to protect your possessions and loved ones, and trustworthy contractors are, unfortunately, few and far between.

Take note of what Enterprise considers "inconsequential. " I paid for a brand new roof to be installed correctly, by professionals, and without ANY defects, and that's not what I received. End of story.

In addition, Enterprise added a note stating that they did not replace gutters, etc, which is true. The picture that I posted clearly shows that they could not be bothered to cut the drip edge to the correct length, pushing the gutter away from the fascia board. In an attempt to fix this, they (incorrectly) installed (3) gutter hangers, screwing them directly through the drip edge above.

As stated in my original review, the 90% payment was issued within the invoice due date as requested by Enterprise. The statement that I delayed payment by two months is blatantly false, as further delays for the remaining 10% (also paid on time as requested), were only the result of Enterprise's inability to complete the work, and complete it correctly, in a timely manner.

Original review:

Very poor workmanship for such a large, "reputable" company, with zero accountability. Avoid Enterprise for any residential roofing services.

After previous poor experiences with smaller roofing contractors, I hired Enterprise for a full roof replacement on a house I recently purchased. Based on past experiences, I made my expectations clear, and was sure to verify that certain tasks, such as properly cutting and sealing flashing into the mortar joints would be taken care of. All trust was lost on the first day of the install when I had to call out the salesman repeatedly as the roofers had started laying shingles before putting ice and water around the roof penetrations and chimney. I also paid extra for roof deck vents to be installed, but the roofers had no experience installing them, and completed all installs incorrectly.

After finishing the work, there were multiple issues which the roofers and Enterprise had clearly thought I wouldn't notice. I agreed to pay 90% of the invoice with the remaining 10% to be paid once all issues were addressed. Enterprise did work with me to attempt to fix the issues, which I appreciated, but even after 5 return trips, all have not been fixed. When I provided them with additional pictures, they told me that the roof is fine and that they would pursue a lien against the house if I did not pay the remaining balance, despite the work not being completed per our contract. With that, I'm left with a damaged roof with multiple issues remaining, which Enterprise refuses to address.

Have been a client for many years.
Experts in slate roofs.
Very easy to communicate with.
Have worked with James many times.
Highly recommend this company!

They did a great job on fixing our roof after it took some storm damage. They were out there within a day of me calling & Micah and his team were friendly, professional and very reliable. The entire process was stress-free.

I've been an Enterprise Roofing client for several years. They've always been very responsive with very good pricing. Great workmanship with attention to detail. Site cleanup is excellent, including sweeping the worksite for any missed nails. Followup by reps is included and appreciated.

They removed the side boards on the dormer plus the rotten roof foundation, rebuilt the dormer, removed the rotten roof boards and totally replaced it all plus 2 1/2 squares of shingles. From the initial inspection on the ground what was going to be a half day job turned into a two day job as the damage was quite severe. We are very happy with Enterprise, they explained what was needed and kept us informed as the job moved along. Have used them before and will without hesitation call them again.

Enterprise's roof inspector (Roy) came to our house, was on time, professional, and did a thorough inspection of our current roof and gutters. He came down from the roof, and scrupulously reviewed everything he found during his investigation. Our roof was in good shape and had several years left in it's useful life, but our gutters needed some repairs. We ended up only having the gutters replaced, and the process went very smoothly. The crew showed up on time, and were finished in just a couple hours. They left the area cleaner than they found it, and I couldn't be happier. Pricing was fair and complete. I was truly impressed by the fact that Roy didn't attempt to sell us any services we didn't actually need. I HIGHLY recommend Enterprise for any residential roofing/gutter repairs.

Enterprise did my roof in summer 2022. I've had pretty negative experiences over the breadth of my life with roofers, but this firm was the exception. Micah is a personable sales rep; Cesar and his crew (ask for them) are ridiculously hard-working and know their stuff; Jimmy is the go-to guy on roofing issues-a true expert. The proof that this is a worthwhile company: I had a post-installation issue weeks later, and they promptly followed up and responded. It turned out to be a truss issue, so I fixed it, but this is a company that you can trust (in a cut-throat and competitive business that has some questionable practices and many insurance settlement and storm-chasing firms).
I recommend Enterprise without reservation.

Professional job that was completed on the agreed timeline and cost. Both the account rep and work crew were punctual and thorough- if needed, I would use them again