Extra Space Storage, Lebanon OH

Love that my unit is inside out of the elements completely and customer service was very polite and courteous and filling out paperwork was a breeze thank you guys for being peace of mind for us

Sara was really helpful explaining everything and the facilities were really well keep up an clean the Help and explain ing was well understand thanks alot sara for making my first time as a buyer feel welcomed.sencerly debra wisecup.

The staff was super nice and friendly, helped me out finding the right size and coverage for what I needed.

Most impressed with the customer service. The representative was pleasant, knowledgeable, helpful, and cheerful. I've used this facility before and know it to be safe, clean, and secure.

I spoke with Sarah today and man was she great. Very friendly, understanding and very on top of everything. The space size I needed was not available, but she checked out 4 other locations to help me. I didn't wind up renting due to prices, but she understood and was empathic that I was trying to get back on my feet. She told me that if the size I need became available, she would call and get me set up over the phone since my car doesnt run the greatest. I was kinda stressed out, but she had me laughing and I definately will recommend this place to others. She is someone I hope every company has.

The process of reserving the unit was quick and easy. The locks are odd, and the tubular key doesn't instill a ton of confidence if I was storing expensive items.

Have been a very happy customer up until this month, i received a letter stating my monthly prices are going up, which competaors prices are much lower.tried to reach out today and no one has gotten back to me.i have never ever been late on a payment or missed one.for a 10x10 153$ is very steep when i first got it i was promised 115: (i will say its very clean, and great acesss and security but the hidden price change wasnt something i expected, esp during a pandemic and being a single mom the reason i choose this rental was the prices where what i needed.hoping to hear from someone tomorrow, very sad that they can just up the price.

Clean and multiple entrances if your unit is inside so you don't have to carry heavy stuff very far. They also have carts inside to make it even easier.

Highly would recommend. By far the best customer service I’ve ever experienced with storage. Very clean and well maintained. Exceeded my expectations.

Great place to storage my furniture will need it great staff and customer service skills when need it again will definitely rent from them again will also recommend to friends and family.

Excellent customer service the staff is very helpful. The units and grounds are keep very clean. I would recommend this to my friends and family.

Really guys.another rental increase. My storage is going up to 180.00. Started at 85.00 2 years ago.there has to be a cap at what can be charged a month for a small unit. I can't believe this business can do this. Im looking for a new storage place.this is crazy.
I am very unhappy. I can't be the only one going "what the heck".

Never stepped foot in the location. Everything done virtually Including signing. Had everything I need when I arrived at the location a couple of hours later on a Friday night. Great experience!

Nice storage but getting too expensive. Rental rate raises constantly about every 3 month. Started at 85.00 a month and now paying 150. Why? Nothing special. Is there a cap to what they can charge per unit. At the rate they go.storage cost is going to be over 200 a month soon enough. Going to look for cheaper storage. I don't recommend this place due to constant rental increases.

I deliver the mail in Lebanon. Always nice staff whenever I'm on that route. Clean facilities. The driving lanes are spacious. Nice place

Needed to get a storage unit as quick as possible, after talking with Nick he helped me get everything taken care of and ready to move my stuff in, in the same day. He made the process simple, and was so friendly and nice.
The property is super clean, and secure, the units are in great condition.
Highly recommend if you're looking for a safe and clean storage facility.