F & W Properties, Columbus OH

Very rude staff dirty common areas the bath tub gets clogged every other day no storage space they charge u for anything and everything my car was scratch no reaction from anyone just poor would not recommend living here bad

I GOT MY DEPOSIT BACK FROM THIS SCAMMING RENTAL OFFICE after the lady front desk lady told me I wouldn’t as if she could control it lol! SIMPLY DISPUTE IT WITH YOUR BANK SINCE THE DEPOSIT IS VIA DEBIT! THEY WENT ONTO MY PERSONAL FACEBOOK ACCOUNT DURING APPLICATION REVIEW!

I applied for a property with them in August and they required an application fee and deposit AT THE TIME OF APPLYING before approved. I was desperate and had no reason not to so sure. I had rented past 5 years from 2 different family properties where I paid rent, had a lease, proof of rental payment and a roommate even had to be evicted previously via court so it was legit and I put the exact names on my application when I applied. As they reviewed they kept asking if I knew my landlord previously etc I said yes. They tried to make it seem like I was trying to fraud them or something as if my application didn’t match my lease agreement which I provided but it did.

They didn’t like I rented from family which was fine and their choice but they just should have declined my app and kept the app fee and return my deposit and we’re good. No. They said they were keeping my $950 AND I was denied and they said because of fraud although my app and everything I submitted matched ‍️. I told her I’d get my money back and she said “I bet you don’t” well in October after bank investigation I GOT BACK EVERY PENNY I now rent with ROOST REALTY and am very very happy. BEWARE!

I've been a tenant for 6mths now; it's been great. All payments are made online, on site Clean & Safe laundry facilities. Custodial service keeps Property clean, even the outdoor grounds are groomed. Minimal maintenance but they are always one call away and very accommodating. I am So Pleased with F&W Properties

I have rented from F and W Properties for almost a decade. Their apartments are reasonably priced, some have NYC appeal and few have French doors. Special shout out to Brooke, Clayton, Kate, and Mandy. I have worked with some of these individuals for years and my experience has always been the best and they are the best at what they do! You all rock!

I’ve lived here for over a year now, originally priced at 625 per month, this place was perfect for me. After living here for this amount of time I begin to see the cracks in the charm of older buildings like these though of course. No dishwasher, no garbage disposal, super drafty + thin windows, no central air conditioning, hot water that runs out (not even enough to fill the shallow bath tub) among other small things. I like this area for its charm and proximity to the park, it is in an interesting area because it is right in the middle of Bexley, Whitehall, South Linden, and Downtown. Then I receive a letter saying they need to raise the rent 70 dollars per month as it’s been a “tough year” for them which was a bummer for me. In the midst of a global pandemic I understand we are all struggling, but my sympathy is really only extended to individuals, not a company that owns a good amount of buildings in Columbus. Overall I do enjoy living here- of course I would prefer to have the building be updated with a few or even one modern amenity to justify the rent increase, and I’d also love to find out who is going through our cars in the middle of the night (definitely don’t forget to lock your car) - but I will be staying here. It’s hard to find any affordable apartments these days and regardless this one still is within my price range and fits my basic needs! I think if you’re looking for a budget- friendly apartment in Columbus that isn’t too far from everything, this is a good option to consider. The office is very responsive and maintenance requests are handled promptly. I like the flooring in my apartment, and of course as I’ve mentioned, the charm of buildings like these makes them equally as difficult as they are appealing.

They pad their reviews by having their own employees and family write reviews.

Any place that says they are like a family you need to watch out for. They're lying.

Almost every single apartment still has lead paint in it. Windows broken. Mold growing out of sinks. Homes so small you set the fire alarm off everytime you cook. And they're all over priced.

Friendly staff, easy way to pick up and drop off the key to look at the apartment on your own time.

I like how quick maintenance requests are handled. I don't like the 2 rent increases in the last 6 months amounting to $60. I like that they check for bedbugs but hate the canine inspections for the bedbugs every 3 months. The property is well maintained and they just added new doublepanes windows to all the apts in this building.

An update since I’ve rented from F&W for over a year. I am currently in a financial bind and they have no solutions available but to serve me an eviction notice. While I understand I am binded by a lease and I never planned to skip out on rent. The fact that I have always paid my rent early or on time except the last month or two had no weight and I was immediately served with an eviction notice. The only solution they provided was to pay my rent as soon as possible or a 2 month buyout which for a person in financial trouble seems outlandish to say the least. I would never recommend or rent from them again. On top of dropping the ball on any service I have requested. Thanks for nothing F&W. Oh yea, and to top it off, I’m stick with renting with them until March as they won’t allow move outs in the Winter. Yay me…

My husband and I just moved in and over all our experience was very good. Brooke D.and the team were very responsive and polite when we called. Our move-in meeting with Clayton went very well and he was very nice and respectful towards us.

These are the rudest, most condescending, impolite and boorish bunch of employees you’ll ever meet. Not sure if it’s a family business or what but it’s like the entire office staff was trained to be crude and Ill mannered. Weather you’re an actual resident (because I am) or just viewing the place, you can expect cold and insensitive treatment. Yes they’re actual properties are fine but they need a whole new staff or customer service training. They hiring cheap cleaners for the buildings who mop with dirty, smelly water to save a buck. This place is only good if you have no other options and no self esteem.

I have been with F & W since 2012, and I am completely satisfied and look forward to future plans with them as well.

They told me I qualified as long as I could get a cosigner with good credit I did that paid 50 dollars 2 times for both applications just to get denied I have somebody looking into it now they could of just told me they didn't want to take my section 8 but to take 100 dollars from me is just sad

I went here to see if I could rent one of their properties the lady was very nice she showed me an apartment on the third floor I'm afraid of heights so I did not go up to look at it but from the pictures it is very lovely if you're not scared of heights their prices are reasonable if you have three times the rent and a good background I would recommend this company for renting property

Wonderful experience so far! I've been renting for 3 years now; the apartment has a storage unit and laundry room in basement. The rent increased slightly through the years, but it's still low compared to most places in the neighborhood. They do bed bug checkups every 3 months, maintenance is quick and efficient and the team even helped resolve neighbor disputes. Brooke D.is the absolute best!

I’ve lived in two different F&W properties over the course of 3 years now. The leasing experience was great both times. Giving them your money, A okay.

My issue began when our roof began to leak. We put in an order for it to be fixed. Contractors supposedly came out and fixed it. The roof began to leak again. My bf reached out to maintenance (Wed) and received no response. I then called the office and spent 20 minutes going back and forth with a lady who was rude, extremely short and basically put everything off on the contractors. She advised she would speak to maintenance and we would talk the next day. Of course she never called back. I called again on Friday to be told contractors would be out Monday. Why did no one follow up with that detail? Why did I have to call back? I then asked who would be following up with a plan after that. Her response “the contractors can’t call you, they don’t have your information “. I then had to suggest maintenance follow up. Again, why? Wouldn’t that be the logical answer. Zero accountability, zero problem solving skills. We shall see if someone actually reaches out on Monday or if I will have to call again. Sick and disgusted.

Just came from F&w Rental Office applying for a Apartment.the front office staff was very helpful very friendly staff. Understanding. Great customer service

I love working for F&W Properties. Our team is amazing. Brooke, Clayton, Tricia are all very professional.

F&W properties has been a great experience for me I must admit I was a little skeptical at first however after speaking with Brooke Dover helped a great deal every step of the way she was transparent and answered every question and concern and she wasn’t offended when I didn’t understand somethings she remained calm and gave me clarity until we’re both on the same page and when I decided to move forward and apply she continued to help me as I went through the approval process, and when I was finally approved the day of my walk through went smoothly she makes me feel like we’ve been long time friends although I only recently met her.good job F&W I hope all your workers are as efficient btw I love new new place I even received a welcome gift into the F&W community (that’s a first for me) So if you want to live in a community that cares for you F&W is the place.trust me

I really enjoy working for F&W. We are a family oriented company who takes pride in the jobs that we do. We treat the properties like they are our own.